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ADS – Andrew D’Auria Solutions Ltd

ADS – Andrew D’Auria Solutions Ltd

3.6(33 reviews)See reviews ↓·Swansea

What customers say

Based on genuine customer reviews

Households referred by a housing association or landlord make up a notable share of the accounts, and their experiences are markedly uneven. Recurring complaints describe work left unfinished, finishes below an acceptable standard and belongings damaged during kitchen and bathroom flooring jobs, with the same themes appearing across multiple accounts. Reviews regularly refer to delays in restoring heating and hot water, alongside frustration at communication that stalled, including unqualified engineers arriving for the task in hand.

A point made in several accounts is the contrast between some visits and others: certain faults were traced and repaired within hours, and several engineers were courteous and professional while on site, while Connor drew praise by name for polite repeat visits and Andrew was credited for an informed, methodical approach. The company covers plumbing, gas engineering, electrical work and central heating servicing, and boiler servicing and outflow pipe improvements feature among the completed jobs. What unsettles the feedback most is the gap in standards from one project to the next and how problems were handled once they surfaced, a concern voiced far more than any single fault.

Electrical engineerElectricianGas engineerGasfitterCentral Heating ServicePlumber

Reviews

Reviews are taken from publicly available sources.

A
Anonymous28 May 2026

I can’t comment on the business itself, but if the behaviour of the staff is anything to go by, I wouldn’t be rushing to use their services. Being catcalled by someone driving one of their branded company vans wasn’t a great first impression.. not exactly the image I’d want representing my business.

JT
Jo Thornton9 March 2026

Amazing service boiler breakdown called out same day although busy and fixed it wouldn’t go anywhere else extremely helpful , super fast , confident with workmanship the best affordable price definitely the best around thank you

JB
Jade Brown19 March 2024

Fabulous service from Connor at ADS, he has been to my property a few times over the last few weeks and he is very polite he is a credit to the company thanks again.

JA
JERRY ABRAHAM12 December 2023

Engineer turned up said he was given the wrong part and because he was in a rush to get to other jobs blames the fault on the shower head. Nothing to to with taps or shower head the boiler fires up when you turn hot tap on then the gas icon goes out and the water goes Cold unless you absolutely whack up the tap to full throttle then the gas stays on. Noticed this morning boiler wasn't put back properly and now the pressure gauge is too far back. And I musn't forget the water leak for the lack of tightening the water pipe adequately. Shambles and still not fixed.

C
CAROLS99958 December 2023

Very pleasant staff but engineers arrived multiple times doing rushed shoddy job to run the bill up. Two weeks of no heating and hot water but still waiting to be fixed a week on. Very slow.

AP
Andrew Pressdee26 April 2023

I had a new boiler and radiators installed. The heating engineers and the electrician namely Connor,Ben and Joe,were very professional and provided top quality workmanship. I would definitely recommend.

RH
Rebecca Horton15 April 2023

If want your property damaged,work not finished & quality sub standard use these guys!I had let ateb my housing asscociation do work they chose these cowboys,i wasnt at property whilst work being done as had be with family so they a had free run of home,WHAT A MISTAKE!! These guys have poor workmanship,lack respect for personal property.i paid nearly 4k do bathroom &kitchen flooring wasn't done properly,damaged personal goods,threw all belongings into rooms damaging them in process,left offcuts timber inside property left offcut pipe,waste pipes,sawdust offcuts timber in kitchen and through out house,bits wood nails in on floor,workmanship on par with what expect from cowboys.installed new kitchen/bathroom, bathroom id say was ok at best but kitchen was below acceptable.scrathed new worktops,even left mcdonalds wrappers on side,its so bad we're taking out court case on these cowboys and ateb.if live in Pembrokeshire please dont allow them in your home ateb use these guys as sub contractors. And they are totally cowboys,not sure if they'd even have correct paperwork or qualifications to sign off on work as if they do they must paid someone to get it as the workmanship is so so poor. I know I could done it to there standard and I'm not qualified. They didnt even sweep up any sawdust up total bad experience.

Underfloor heating in Swansea compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Swansea are compared.

RankProviderRatingReviewsOpen Sat.
1The Gower Heating Co★ 5,024No
2Nexosters Ltd★ 5,016Yes
3Elite Heating Services★ 5,012Yes
4HeaterUp★ 4,838Yes
5ADS – Andrew D’Auria Solutions Ltd (this page)★ 3,633No
Contact
+441792701074ads-wales.co.uk/swansea197 Neath Rd, Plasmarl, Swansea SA1 2JT
Working hours
Monday08:00–16:30
Tuesday08:00–16:30
Wednesday08:00–16:30
Thursday08:00–16:30
Friday08:00–16:30
SaturdayClosed
SundayClosed