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Aqua Gas Heating and Plumbing (Southern) ltd

Aqua Gas Heating and Plumbing (Southern) ltd

5.0(23 reviews)See reviews ↓·Portsmouth

What customers say

Based on genuine customer reviews

Prompt and professional service is the theme that comes through most strongly across the feedback for this Portsmouth-based business, with Sam named repeatedly as the person customers deal with. Many describe bathroom installations, including full suites and en-suite rooms, alongside boiler replacements, annual servicing, radiator upgrades, plumbing repairs and work on an urgent gas leak. Reviewers consistently highlight the standard of finish, describing work as neat, tidy and completed carefully, with one mentioning that a water filter was also fitted. Clear communication appears often, both before and during jobs, and customers note that choices were explained without pressure and changes of mind were accommodated.

Punctuality, reliability and fair pricing are recurring points, with several stating that quotes matched expectations and that no job felt too much trouble. Friendliness and a calm manner are mentioned repeatedly, as is the care taken when working inside occupied homes and around a heavily pregnant customer. Being available for emergencies, including one occasion when a boiler was repaired before a holiday, is described as especially reassuring. Trustworthiness and a helpful, hardworking attitude round out a consistent picture of dependable service across plumbing, heating and bathroom projects.

Gas engineer
Aqua Gas Heating and Plumbing (Southern) ltd — Customer photo

Reviews

Reviews are taken from publicly available sources.

SS
Sarah Shepherd31 May 2026

Sam installed a new bathroom, ensuite and water filter for us recently. At our first meeting I shared what I wanted to achieve and Sam was able to interpret my vague inspiration and offer enough choices that it didn’t feel overwhelming, but give us exactly what we were looking for! It was all completed in a suitable timeframe and nothing was too much trouble even where I changed my mind on a couple of things. The work itself was completed to a high standard and after every visit was left tidy! We are so happy with the final outcome, Sam came back to complete some very minor snags and it’s now perfect! We would 100% recommend Sam and his team, thank you so much 🙏

DM
Danny Mortimer18 May 2026

Outstanding experience with Sam from Aqua Gas over the years. Having completed various jobs for me, from big or small or simple to complex, Sam is really supportive, punctual and consistent, which I believe over a decade of his experience really shines through and reflects his professional workmanship. Boiler replacement recently and various boiler services and cosmetic changes completed, for my family and friends, he’s helped me choose the right boiler, provided a competitive quote, and completed the installation promptly and has never failed me. Thanks always Sam for doing a brilliant job 👌🏻 5 stars from me.

DW
Denise Walker17 May 2026

What a gem of a company. Aqua Gas fitted a new boiler at our previous address and also replaced an old boiler at our new address too. Such good professional work, and they do our boiler service each year. They have also fitted some new radiators when we decided to replace with more modern ones. They are respectful, tidy, professional and courteous. Always do a great job at fair prices. We would always choose Aqua Gas for any plumbing and gas work we need doing. Wouldn’t go anywhere else! Highly recommend them.

SS
Sue Song17 May 2026

Incredible service, professional, friendly, prompt response, the various work Sam has done for us over the years has always been of the highest standard, would highly recommend him.

MH
Matthew Hurricks15 May 2026

Sam is a fantastic guy to have. He has installed an amazing full bathroom suite for us to t top quality finish. Also use Aqua Gas for yearly servicing on our boiler. He’s been on hand for emergencies too and is always calm and composed in solving problems. Would 100% recommend!

JC
Jennifer Clarke15 May 2026

Sam has fitted a whole new bathroom, fixed an urgent gas leak at short notice and trouble shooted other smaller issues, and has always been brilliant. Speedy and efficient communication and fantastic work. He's incredibly helpful and offers ideas and implements solutions. Never hesitates to help when and where he can. Trustworthy, friendly, reliable and a hard worker, we never hesitate to reach out to him and recommend Aqua Gas.

DH
David H15 May 2026

I have used Aqua gas for boiler service, repairs and plumbing. I have always found Sam to be very professional. He is punctual, polite, helpful, friendly and reliable and I would certainly recommend him to others.

Underfloor heating in Portsmouth compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Portsmouth are compared.

RankProviderRatingReviewsOpen Sat.
1Thermo Screed★ 5,061Yes
2Aqua Gas Heating and Plumbing (Southern) ltd (this page)★ 5,023No
3Plumbcure Gas & Electricals Ltd★ 5,013Yes
4PPH South Ltd★ 4,943Yes
5Modern Heating★ 4,419Yes
Contact
+447825758379aquagas.net36 Northwood Rd, Hilsea, Portsmouth PO2 9QT
Working hours
Monday08:00–17:00
Tuesday08:00–17:00
Wednesday08:00–17:00
Thursday08:00–17:00
Friday08:00–17:00
SaturdayClosed
SundayClosed