Reviews
5.0 / 5 · 21 totalWe have a complex heat pump system service hot water and heating for 7 flats. We have tried multiple companies without success but BB Heat Pumps diagnosed and solved issues for us. Very prompt, friendly and accessible, highly recommended.
Can’t recommend BB Heat Pumps highly enough, they gave me two references to call before I decided to proceed which were very complementary. The team worked hard but get plenty of coffee, milk, sugar and biscuits ready which oils the wheels of the machine. They made things work even in tight spaces and the pipe work is so very neat, you can tell they have so much experience.
Great and prompt service, a very polite and trustworthy team.
Alfie and his team were fantastic. They are very reliable, prompt and professional—and besides that, just nice and friendly! Alfie was extremely helpful when I had WiFi issues for the smart thermostat setup. He arranged to be onsite when my AV person could attend, despite numerous hiccups from the other provider. I wholeheartedly recommend BB Heat Pumps’ services.
Alfie, Callum and the team at BB Heat Pumps fitted our system whilst we were on holidays. Completely trustworthy and perfect job to come back to. Teething problems due us being new to a heat pump, but being able to contact them any time meant that all is running smoothly. Thanks to all the team Jackie and Tony
Very good service from friendly team. Good tidy work. Will recommend the,m.
I engaged BB Heat Pumps to modernise my heating system, replacing an old 40 year-old gas boiler-based vented system. They did a quality proposal and install of an Mitsubishi Ecodan ASHP, new unvented cylinder, along with UFH for the downstairs. This required a good solid week of work across most of the house and loft. I appreciate that they were flexible when some other building works in the kitchen required them to split the UFH install into two separate visits, leaving it ready for tiling work. Finally, they're great guys--it was a pleasure to work with Alfie and Paul's team!