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LGS Heat Pumps

LGS Heat Pumps

5.0(33 reviews)See reviews ↓·Brighton

About the company

LGS Heat Pumps has been in the heating industry for over 20 years and has installed over 3000 boilers. The company has been installing heat pumps for the past 4 years. It has 8 full-time engineers and 2 back office staff.

LGS Heat Pumps is a member of MCS, Gas Safe and RECC, and is Microgeneration Certification Scheme (MCS) certified. It has partnered with Mitsubishi, Vaillant and Viessmann. The company serves Brighton and Sussex. It offers air source heat pump installation and supply. It offers extended warranties on its products.

What customers say

Based on genuine customer reviews

A consistent theme across the feedback for LGS Heat Pumps is the depth of care taken before any work begins, with several customers describing detailed heat loss surveys and systems designed specifically for their homes. Ben Brady is named repeatedly for his technical knowledge and his patience in answering questions, while John, Toby and Tommy Rose are praised for careful installation and clear explanations. Reviews regularly refer to punctuality, arriving exactly when expected, and a tidiness that leaves a property as it was found.

The finished result draws frequent praise, whether a heat pump, a replacement boiler, a new heating and hot water installation or a combi unit maintained year after year. Communication after the job is another recurring point, with customers noting how easily queries are answered and how responsive the team remains. Clear quoting and honest advice feature in accounts of the quotation process. The same names appear alongside plumbing repairs, where faults are diagnosed quickly and resolved cleanly, and the team is described as thorough, friendly and proud of the work it does.

Heating equipment supplier
LGS Heat Pumps — Customer photo
LGS Heat Pumps — Customer photo

Reviews

Reviews are taken from publicly available sources.

RA
Rifaat Amin16 July 2026

⭐⭐⭐⭐⭐ We recently had our heat pump installed by Heat Geek, and the entire experience was outstanding from start to finish. A special thank you to Ben Brady, who carried out an incredibly detailed heat loss survey and designed a system specifically for our home. His technical expertise, professionalism, and willingness to explain everything clearly gave us complete confidence in the project. The installation was completed by John and Toby, whose workmanship was exceptional. Their attention to detail was second to none, and they worked in a remarkably neat, tidy, and organised manner throughout. They treated our home with great care and respect, keeping everything clean and minimising disruption. It was obvious that they take immense pride in the quality of their work. The whole team demonstrated excellent communication, punctuality, professionalism, and a genuine commitment to delivering the highest standard of installation. The finished system looks fantastic, and every aspect of the work reflects real skill and craftsmanship. It is rare to come across a company where everyone is so knowledgeable, dedicated, and customer-focused. We are absolutely delighted with the result and would recommend Heat Geek without hesitation to anyone considering a heat pump installation. Thank you, Ben, John, and Toby, for your outstanding work—it has been a pleasure working with you.

CL
chrissy levett10 February 2026

We found LGS Heating to be very skilled and reliable. They fitted out underfloor heating and other plumbing during our home renovation. More than that Ben and the team advise and helped us deal with Good Energy who fitted our heat pump, who were hopeless, dishonest and unprofessional. We are very grateful for the support and service we got from LGS and can't recommended them enough. Thanks LGS.

AM
Alex Morrison4 November 2025

LGS asked me how we found the new central heating and hot water system they installed for us. This is what I replied: "It’s absolutely lovely. Very mellow and comfortable. Much better than in any house I’ve ever lived in before." Apart from the quality of the result they have also been super responsive and very good to work with. You can tell that they are proud of the work they do.

MI
Macsen Iles3 November 2025

Very good experience. Friendly and took the time to discuss options to install radiators in a house that started out with none, resulting in a well though out and neatly routed system. Overall easy experience and excellent result.

LG
leah georgiou16 July 2025

LGS have been phenomenal in all the work we've had done for our house. Ben and Tommy are so thorough and easily accessible for queries or visits! Would highly recommend 🤗

SB
Shaggy Bear30 June 2025

First class prompt efficient service as always with LGS very pleased with the replacement boiler installation

JS
James S10 June 2025

Highly recommend Tommy and LGS. They are responsive, professional and no job seems too small. They have frequently sorted us out and with various heating and plumbing issues at reasonable prices.

Contact
+441273417000lgsheatpumps.co.uk42a Hangleton Way, Brighton and Hove, Hove BN3 8AP
Working hours
Monday08:00–16:30
Tuesday08:00–16:30
Wednesday08:00–16:30
Thursday08:00–16:30
Friday08:00–16:30
SaturdayClosed
SundayClosed