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Northants Refrigeration & Air Conditioning

Northants Refrigeration & Air Conditioning

5.0(129 reviews)See reviews ↓·Northampton

What customers say

Based on genuine customer reviews

Northampton households looking for air conditioning and heat pump work describe a consistently thorough operation. Several reviewers highlight the speed and clarity of the quoting stage, with Damien singled out for walking through the options and giving straightforward advice rather than a sales pitch, and Justin likewise producing a figure within minutes of the initial enquiry. Installation teams recur by name: Jamie, Joe, Toby, Simon, Tom and Dan are praised for arriving when promised, explaining the placement of indoor and outdoor units as the work progressed, and keeping householders informed from survey through to handover.

Tidiness comes up repeatedly, with trunking finished neatly inside and out and properties left clean afterwards. Reviewers also mention patience in demonstrating controls and settings on completion, a service visit to an existing unit carried out alongside a new fitting, and jobs completed in a single day despite awkward pipework and poor weather. Mitsubishi equipment is named in connection with the work. The recurring theme is competence combined with courteous, unhurried communication from first contact to final handover.

Air conditioning repair shopAir conditioning system supplierCommercial refrigerator supplierRefrigerator repair service
Northants Refrigeration & Air Conditioning — Customer photo
Northants Refrigeration & Air Conditioning — Customer photo
Northants Refrigeration & Air Conditioning — Customer photo
Northants Refrigeration & Air Conditioning — Customer photo
Northants Refrigeration & Air Conditioning — Customer photo
Northants Refrigeration & Air Conditioning — Customer photo
Northants Refrigeration & Air Conditioning — Customer photo
Northants Refrigeration & Air Conditioning — Customer photo

Reviews

Reviews are taken from publicly available sources.

HF
Helen Foyle4 September 2026

This is our second unit we have had installed by Northants Aircon, Damien came out to quote and went through all of the scenarios and best option for our home. Jamie and Dan did the installation for us and have done a great job! Clean and tidy inside and out, nothing was too much trouble and they checked in and provided me good updates on their progress and made adjustments to fit the install as required. They also carried out the service on our existing unit saving another call out. Big thank you to all of the team.

R
Ricable27 August 2026

When my portable Air Conditioning unit was not enough during the multiple heatwaves of 2026 I finally decided enough was enough. Honestly I clicked the first result in a google search and Northants Refrigeration and Air Conditioning came up. Seeing they are a Diamond partner with Mitsubishi was enough convincing I needed to give them a call. They came out and quoted me within 2 weeks and managed to do the install within 2 months of the initial call. This astounded me as I was expecting to wait 6+ months (due to heatwave demand). The gentleman who quoted me talked me through different brands and locations as well as making sure that I was not going overboard. The installers arrived first thing on the installation day and did a phenomenal job. They were very clean and respectful. Once everything was installed I got a demo and best use advice (during which I almost grabbed a jumper!). The units are very quiet and have kept the house at a comfortable temperature ever since. I would recommend to anyone and everyone to use this service. I’ve already recommended my own Mother and my work colleagues (all of whom work from home). Looking forward to many years of a comfortable temperature!

TR
Tim Rose13 August 2026

I've had two domestic units running almost continuously since installation on 1st July. Install guys did a great job, knew what they were doing and communicated that with me, placement, connections etc all explained and checked with me as they went along. They made the recent double glazing fitters look like dunces in comparison - this is how work should be done. Justin provided a quote in a few minutes, no BS or "ringing the manager" for a one off deal or hanging round like a bad smell to seal a rip off deal. I chose this company because of their experience and recognition by major ac unit providers - this was apparent and justified in their work. Avoiding recent outfits who have moved to ac from gardening or car washing means all the teething problems that lack of experience and training bring are not landed on the customer. I have a perfectly cool house, the units are virtually free to run off the solar panels - they use very little electricity anyway. Can't comment on the heating performance as yet though. Only problem is that my two Wolfdogs are now ac junkies- sneaking off to enjoy cool air whenever they can! Very happy customer - at a total cost less than I was quoted for two external blinds this a a no brainer - expectations met and exceeded. Highly recommended !!

SH
Simon Henderson6 July 2026

Great experience from beginning to end. Good value and honest open recommendations. The unit was fitted today. Both installers were really polite and hard working. Did a really neat installation job and left the place clean and tidy. Helped me set up the controls etc and I am now enjoying a nice cool room in the current heatwave. Would highly recommend

D&
Dave & Sabine Leigh-Dumelie3 July 2026

We had 2 aircon units installed two days ago. The two guys (Cameron and Paul) did an excellent job. There were a couple of options regarding cable and trunking routes and we were consulted each time. What little mess was created was cleared by them and there was no damage which required any redecoration. Excellent job all round, thank you.

NG
N Georges11 June 2026

Had my air con installed this week. This company was recommended to me but I made the decision to choose them based on a very positive quote visit experience by Damian. The installation was done by Jamie and Toby. Professional and friendly. No mess left whatsoever. I also felt relaxed enough to leave them in my house while I took my dog out. The air con is amazing. Thank you

PB
Pete Bell4 June 2026

So following the recent heatwave finally made the decision that aircon was a must and not a luxury. Problem, how to sort out a reputable and established company. Thanks to research of Google reviews I selected three companies all of whom came out to quote. The most informative and professional of the three was Damien from Northants Refrigeration. No sales pitch just straightforward honest advice, he was great and answered all my questions and then some. I was so impressed that I signed up there and then and to be fair the price was competitive. I also appreciated that was no request for up front payment or deposit unlike other companies I looked at. I received a call from the Head Office later that afternoon conforming my install and giving me a date in August 2026 with a promise that if there was a cancellation I may be bumped up the queue. Imagine my delight to receive another call later that afternoon from Damien asking me as as some of the fitters had completed a job a day early they could fit me in the following day. The fitting-: The two fitters Toby & Paul arrived bang on time and set to work, no dramas no, fuss clearly two skilled people who knew what they were doing, very polite and professional. Result complete install done, no mess to clear up as everywhere was left spotless. Final demonstration as to how it all worked and that was it. Overall experience warranted a five star rating and I have no hesitation recommending Northants Refrigeration.

Heat pump installers in Northampton compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Northampton are compared.

RankProviderRatingReviewsOpen Sat.
1Air Rush★ 5,0152No
2Northants Refrigeration & Air Conditioning (this page)★ 5,0129No
3A S Plumbing and Heating★ 5,075Yes
4Technical Heating & Cooling Services★ 4,9136Yes
5Griffiths Air Conditioning & Electrical Contractors★ 4,592No
Contact
+441604407747www.northantsaircon.co.ukUnit 20 Low Farm Pl, Northampton NN3 6HY
Working hours
Monday08:30–16:30
Tuesday08:30–16:30
Wednesday08:30–16:30
Thursday08:30–16:30
Friday08:30–16:30
SaturdayClosed
SundayClosed