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Ox Heating

Ox Heating

5.0(361 reviews)See reviews ↓·Hull

What customers say

Based on genuine customer reviews

Households in Hull turning to Ox Heating describe a boiler and plumbing service built around Steve, whose name recurs throughout the feedback. Customers whose old boilers have failed report that he explains the required work before starting and arranges it around daily routines, so homes keep functioning while repairs proceed. Several reviewers describe a new boiler installation as stress free from the initial quote through to completion, with the work finished to a high standard and the Halo controller mounted neatly. Boiler servicing and gas reconnection to a hob come up often, with parts replaced and advice given on the condition of remaining components rather than unnecessary work.

Reliability and punctuality are repeatedly mentioned, as is the care taken to keep mess to a minimum, including lifting kitchen tiles without damage. Reviewers describe Steve as knowledgeable, professional and easy to talk to, happy to explain faults and options, while Karen is thanked for making booking straightforward. Aftercare and communication once the job is done are noted, alongside fair value and honest guidance on whether repairs or replacement make sense. Many customers return for annual servicing and would not use another plumber.

Ox Heating — Customer photo
Ox Heating — Customer photo
Ox Heating — Customer photo
Ox Heating — Customer photo

Reviews

Reviews are taken from publicly available sources.

SW
S Walker4 September 2026

5-star service. Steve was super professional and clear with his feedback - boiler serviced and gas reconnected to the hob along with a new part so we can be confident going into the colder months - all wrapped up in an hour. Would highly recommend!

MT
Maria Thacker22 July 2026

I got a very prompt response to my message. Steve came the next day. He was friendly and reassuring. He explained everything he was going to do and kept me informed throughout. Excellent service.

EK
Emily Kirkham8 July 2026

Brilliant service. Our old boiler finally given up and I knew Steve from previously working at Ideal. Steve explained what he needed to do but worked around us so we could still get on with our day. Job done ✅ quickly and efficiently. Even down to removing some tiles in the kitchen with minimum mess and mounting up the new Halo controller. Thank you for a great service!

PR
Paul Route28 April 2026

As always Steve turned up very punctually. Always pleased with his exceptional standard of work and his professionalism. My wife always comments about how polite he is and we’re always impressed with how everything is left as it’s found. Thanks again Steve and we will see you next time🙂🙂

DS
David Spurgeon27 April 2026

Steve attended on time and gave a professional service. He was quick, clean and he kept me informed of what he was doing . I received the invoice quickly as promised and happily paid it . Thanks again and see you next year!

SL
Sian Ladley9 April 2026

Steve at Ox heating provided a really excellent service. He was professional , friendly extremely knowledgeable and super efficient. I would highly recommend his company to family and friends. The aftercare service is great too. Thank you Steve.

EP
Emma Pooley6 March 2026

Steve has serviced my boiler over the last 2 years, and when several parts went at once leaving me without heating and hot water, I contacted him straightaway and he came out as soon as he could to assess what had happened. Although it was theoretically possible to replace the parts, he emphasised that there was no guarantee that it would actually fix the problem in the long-term. He advised me of the options available, including installing a new boiler, and was - as always - transparent about prices and timescales. Karen was very helpful with booking the work in and answering my questions, which was greatly appreciated. On the day of installation, Steve: installed the new boiler; disposed of the old system and flue; registered the installation with Building Regs, the Gas Safe Register, and the manufacturer to validate the guarantee; vacuumed the floor in the room where the boiler is situated, and showed me exactly how to use the new digital system. As always, communication was great, prices were competitive, and I received a great service all round. I wouldn't hesitate to recommend Ox Heating, and will continue to use them in future.

Underfloor heating in Hull compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Hull are compared.

RankProviderRatingReviewsOpen Sat.
1Ox Heating (this page)★ 5,0361No
2iHelios Living Reinvented★ 5,029No
3Envirowarm Services Ltd★ 5,037No
4Heat and Water Ltd★ 5,039No
5Mr Pipes Plumbing and Powerflushing★ 5,066No
Contact
+441482355552oxheating.co.ukPlowden Rd, Hull HU3 5QP
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed