Scott Findlay Plumbing and Heating Engineers carries out boiler servicing, gas safety checks and general plumbing repairs across Edinburgh, with engineers including Duncan, Ryan, Jack and Martinus named repeatedly by reviewers for punctual, tidy and courteous visits. Customers highlight a text-message system confirming the engineer's name and arrival time, clear photo-backed explanations of faults such as long-standing leaks, and advice given without pressure to buy new equipment. Several long-standing customers say they have used the company for close to a decade and would recommend it without hesitation for any plumbing or heating requirement. As a plumbing and heating engineering company in Edinburgh, Scott Findlay Plumbing and Heating Engineers holds a 4.9-star average from 489 Google reviews.
Reviews
4.9 / 5 · 489 totalExcellent service from start to finish. The whole team were friendly, professional and proactive throughout. I particularly liked the text/SMS service, which provided the engineers’ names, appointment confirmations and arrival ETAs—it made everything very easy and well organised. I’d happily recommend Scott Findlay Plumbing & Heating to others.
Duncan arrived on time and was extremely polite and professional. He serviced the boiler and provided advice on changing complicated thermostats but did not push me into making a decision, which is unusual these days. Would definitely recommend Scott Findlay for boiler service etc.
As always, the Scott Findlay engineer, Duncan, was professional, prompt (early even!), tidy, respectful of property and occupants, and quickly diagnosed fault and arranged repair. His notes and photos from previous visits allowed him to confidently determine length of time the leak had been occurring, and the gas safety inspection was carried out efficiently. Very happy with the service. Will continue recommending the company to anyone who needs a plumber or heating engineer.
Had a problem with the toilet cistern not filling up. Ryan arrived on time and even with a trip for parts was finished within an hour. He was really polite and explained what he was doing. Really happy with the service I received today and would definitely recommend Scott Findlay.
As always delighted with the excellent service from Scott Findlay. Duncan arrived on time to service my boiler and gas fire. He is friendly, helpful and very knowledgeable, and he works with great care and attention to detail. Highly recommend this most professional and reliable company.
Jack ( the gas engineer) from ScottFindlay was very helpful, friendly, and professional.. He explained what he was doing and why. He gave. Me a courtesy call enabling me to get home in time for him to arrive. Great job and I'd certainly recommend the company!
Ryan was brilliant. Showed up, showed up on time, fixed everything and went out of his way to be helpful and tidy up at the end. Highly recommend and will use Scott Findlay from now on. The Rhian in the office was really helpful and friendly too.