Underfloor Heating 1

What a fantastic company. Helped by Emma, I was able to swap the wrong heating system (nothing wrong with the system, I just chose the wrong one!) for the right one for my space with ease. The kit itself is straightforward to use and gas engineer said it was very simple to set up albeit he needed an additional "automatic air vent" for a single system. Top customer service, top products, cost effective and excellent lifestyle upgrade. Highly recommended!

I had very good experience with Rob and Emma from UFH1. I used their online form to submit my request for a quote/advice and I was very positively surprised by what I got back. The quote was very nicely put together, very detailed. When I decided I want to go ahead Rob provided me with very useful and well made drawing (which you get a large format printed copy of). The delivery was super quick. The retrofit kit I went for is very good quality. Everything fits perfectly, the manifold is tight and robust. Overall I'm well happy with the service and I'd definitely recommend UFH1. 5 stars!

Recommended via a friend of mine, sent my room dimensions in, received a complete CAD drawing and they put together a comprehensive package for me. They even give me an option of a budget system or a premium system to suit all budgets. They talked me through additional extras over the phone and 4 days later the whole kit arrived. Well packaged complete with a very detailed instruction guide on how to install. I laid and clipped 300m of pipe in a day after preparing the floor and 4 days later the screen top went down. All i have left to do is connect up the flow and return and allow the screed time to dry. Very impressed with the communication of all staff over the phone. An absolute pleasure to deal with. Phase 2 - Living room and front extension coming soon!!

We used this firm for supply and installation and all way through they have been nothing but helpful. The installation took one day which was a Sunday but stayed until the job was completed. Damien has been most helpful before and after going above and beyond to still help with any queries 18 months later. Can not recommend this company enough, professional and very knowledgable. Wouldn’t use anyone else but these guys!!

Purchased a Wet UFH system from UFH1. It is a Variotherm Compact 18mm system split into 3 zones - Kitchen / living room / Hall+Loo). It covers the whole ground floor of my house (c.43m2). System has been installed and running since July 2019. Very happy! This project was part of a internal wall removal and kitchen refit project. I contacted UFH1 around Christmas 2018. They came out, measured up and provided a detailed quotation. They then continued to work with me as other parts of the kitchen project got firmed up and adjustments were necessary. I was introduced to WarmFloors (Bradford) who did the full installation, and commissioning, including modifications to change my boiler connections from Y plan to S plan. Both UFH1 and WarmFloors were very professional and I could not have been more satisfied with they way they went about their work and the final result. Good planning and communication and everything was done on time. UFH1 recommended that tiles would be the ideal choice as a floor covering. I opted for porcelain tiles. They work very well with the system. Warm up quickly and evenly. Look good and easy to maintain. So far no downsides and I don't anticipate any problems. In the future I want to convert our current conservatory to an orangery as well as converting the garage to a usable living space. Again based on advice from UFH1 the installation includes a larger manifold along with some pipe runs so that I can make these connections in the future with less disturbance to the work already done. Overall very happy to recommend UFH1 based on my experience.

I purchased an wet underfloor heating system in 2012. It has been fantastic. Just recently i had a problem, called plumbers called electricians all to no avail. Last resort i phoned Damian fearing the worst. But to my total surprise he was more than willing to try and help. Over the next few days with photos and phone calls even out of office hours we were able to not only locate the problem but to fix it and at very minor expense. He total restored my faith in humanity. What brilliant service especially after so many years. He really did go above and beyond the call and expressed genuine concern not only in trying to find a solution but in the cost of fixing it. I can not reccommend them strongly enough. If only other companies took their customer service so seriously we would be in a far better place. Than you again Damian much appreciated.

Fantastic customer service!! I over ordered some underfloor insulation boards and got in touch with the team, who didn't hesitate in refunding my return (provided the items were in a re-sellable condition). Emma was very professional and dealt with my query very quickly. Would definitely recommend Underfloor Heating 1. Good job!! Thanks.