BB Heat Pumps

BB Heat Pumps is based in Brighton & Hove, East Sussex. The company holds MCS accreditation and is fully insured. Paul Dunk is Managing Director and has worked in the Plumbing, Heating and Gas industry for over 36 years. Alfie Dunk is Director; he completed gas certification training and worked 5 years in the industry before moving into renewable energy. Callum Foy is Office Manager.

Debra Dunk is EPC Specialist and has been a qualified EPC Assessor for three years. Ellis Common is Project Manager and started his plumbing career 7½ years ago when BB Heat Pumps was under the name of BB Plumbing and Heating. Services include air-source heat pumps, EV charging point installation, air conditioning systems, underfloor heating, solar panel systems, and heating system design.

Professionalism and reliability emerge as the themes running through feedback on this Lancing-based heating equipment supplier. A number of customers describe teams led by Alfie and Paul as polite, friendly and trustworthy, with punctuality and a strong work ethic noted repeatedly. An observation shared by more than one reviewer is the expertise on show: reviewers mention clear explanations of the installation process, knowledgeable advice on swapping gas boilers for air source heat pumps, and reassurance when homeowners were weighing up the switch to a sustainable system.

The quality of the finished work is likewise praised, whether fitting a Stiebel Eltron or Mitsubishi Ecodan unit, an unvented cylinder or underfloor heating across downstairs rooms. Customers repeatedly highlight how tidy the team leaves a property, one noting the house looked untouched after a full week of work, while another mentions Alfie returning to sort out smart thermostat and WiFi setup around a separate contractor's schedule. Flexibility when other building work disrupted plans is also mentioned, along with jobs completed ahead of schedule. The recurring impression is of skilled installers who explain, deliver and clear up properly.