What customers say
Based on genuine customer reviews
Orion Insulation carried out surveys for cavity wall insulation in Cambridge. In one case a surveyor told a household their walls were solid and could not be insulated, yet a second firm found cavities present and scheduled the work, noting that the original test holes had not been drilled deep enough.
Another customer sought a quotation for cavity wall insulation together with minor brickwork repairs, but no quote followed after a fortnight and repeated chasing, even once the brickwork element had been asked to be taken out. Neither account describes any insulation being installed, and both households went on to engage other contractors instead.
Reviews
Reviews are taken from publicly available sources.
Surveyor came round to quote for cavity wall insulation and some minor brickwork repair. However, quote was not received after 2 weeks, even after asking for it a few times (and even after asking that the brickwork repair element be removed from the quote)
Not impressed at all, came and done a survey for cavity wall insulation. Told us that they could not insulate our cavity walls because they were actually solid walls. Got another survey done from another company who informed us that we had cavity walls and they will come and complete the requested insulation within 2 weeks. The second company checked Orion's test drill holes and found that they had not even drilled deep enough to reach the cavity. I would not even give Orion 1 star but had to add 1 star to give the review. I would never recommend this company to anyone
Insulation contractors in Cambridge compared
Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Cambridge are compared.
| Rank | Provider | Rating | Reviews | Open Sat. |
|---|---|---|---|---|
| 1 | A to Z Energy Solutions Ltd | ★ 4,9 | 100 | No |
| 2 | APP Protect | ★ 4,5 | 22 | No |
| 3 | Cambridge Window Insulation | ★ 5,0 | 1 | No |
| 4 | Orion Insulation (this page) | ★ 1,0 | 2 | No |
| 5 | Interglow Ltd | ★ 2,8 | 21 | Yes |