Scott Findlay Plumbing and Heating Engineers

Scott Findlay Plumbing and Heating Engineers is a family-run business established in Edinburgh for over 30 years. The company has over 30 years of experience serving domestic and commercial clients, and Scott Findlay has over 30 years of industry experience as a fully qualified gas engineer. Scott trained with his father's firm, the largest independent in Central Scotland. The company's team of plumbing and heating engineers are directly employed, hand-picked and trained. It holds Worcester Bosch Diamond Installer status, awarded in 2017, and offers a market leading 12 year extended guarantee through its Worcester Bosch partnership.

All work comes with a minimum 12 months parts and labour guarantee. The company holds £10m employers' liability and £2m public liability insurance. It is Edinburgh's largest dedicated domestic installer of Worcester Bosch boilers. It provides one-hour arrival slots and text message appointment reminders. Engineers wear blue cover shoes, carry dust sheets, and waste materials are removed and recycled. Its main services include boiler installation, repairs, servicing, heating installation, power flushing, heating controls, gas fire servicing and repairs, radiator installation, thermostatic valves, plumbing, and air conditioning.

Boiler servicing and plumbing repairs are the services that come up most often in feedback for this Edinburgh firm, which also handles gas fires, radiator work and general heating requirements. Customers repeatedly describe engineers arriving on time, sometimes early, and carrying out the work efficiently, with Duncan, Jack, Ryan and Martinus all named for their friendly and professional manner. A point that comes up often is the care taken to explain faults and the reasoning behind repairs, with one customer noting that advice on complicated thermostats was offered without pressure to decide.

Tidiness is mentioned frequently, including clearing up after a toilet cistern repair and treating properties and occupants with respect. Reviews also highlight the organised communication, from courtesy calls and text messages confirming engineer names and arrival times to the helpfulness of office staff such as Rhian. The quality of boiler services and gas safety inspections is described as consistently high, with customers returning for annual appointments and passing the company's details to neighbours and friends.