Warm-Flo Limited

Warm-Flo Limited is a family-owned underfloor heating business based in Newcastle upon Tyne with more than 40 years of experience in the industry. The owner, Aaron, served nearly nine years in the British Army, and the company is a signatory of the Armed Forces Covenant.

Warm-Flo supplies and designs domestic and commercial underfloor heating systems, and provides insurance-backed design work. It offers a CAD service for underfloor heating pipework layouts, aiming to turn drawings around within 5 working days, and a temporary boiler hire service called Force Dry for force drying screeded floors.

Aaron at Warm-Flo Limited is named again and again across the feedback, and his involvement shapes how customers describe the whole process of specifying underfloor heating. Reviewers repeatedly mention that his communication was helpful, responsive and sustained from the initial enquiry through design and on to delivery, with several saying he was patient in explaining how the systems work to buyers who had not previously lived with underfloor heating. The plans produced are singled out for their detail, including wiring diagrams intended for electricians, and trade buyers report that these are easy to follow on site.

Competitive pricing and value for money come up often, as does the breadth of systems suited to both retrofits and new builds, with more than one plumbing and heating firm stating that Warm-Flo has become their standard choice. The Team Valley premises, where various systems are displayed in working order, is described as making selection easier, and deliveries are reported as accurate and well organised. Friendly, knowledgeable staff and a hands-on, personal approach run through the accounts, with the journey from deciding on underfloor heating to the floor being laid described as smooth and carefully managed, and expert advice offered at every stage.