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Boilerhut Ltd

Boilerhut Ltd

4.8(98 reviews)See reviews ↓·Cardiff

About the company

Boilerhut Ltd is a heat pump installer based in Cardiff, founded in 2013. The company operates as a family-run business. It installs gas, oil, and LPG boilers across the UK. Its engineers are Gas Safe registered. Boilerhut is PAS 2030 accredited and Green Deal approved.

It offers a 2-year workmanship warranty and boiler warranties of up to 12 years. Boilerhut works with Viessmann, Alpha, and Navien through their approved installer schemes. Services include full central heating systems, boiler swaps, and boiler system conversions.

What customers say

Based on genuine customer reviews

Households and workplace property managers in Cardiff have turned to Boilerhut Ltd for boiler replacements, conversions and new installations, and the accounts they leave are consistently warm. Several customers describe the process as straightforward from the first call through to booking, with the head office team explaining each stage and settling any concerns before work began. An observation shared by more than one reviewer is the clarity of pricing, which reviewers regard as competitive and reasonable for the installation and the new unit supplied.

Named staff recur throughout the feedback: Paul Hughes is repeatedly credited with guiding customers through their requirements and arranging dates, while installers such as Rob, John, Mark, Barry, Kevin and Anthony are praised for friendly, knowledgeable workmanship and for completing jobs cleanly, with rubbish removed and the property left tidy. Several accounts note that installations were finished quickly, in some cases within a week of booking or in a single day, and that problems such as an old boiler failing were handled promptly. The Viessmann boilers fitted are singled out for being quiet and efficient, and communication before and after the work is described as organised and reassuring.

Boilerhut Ltd — Customer photo

Reviews

Reviews are taken from publicly available sources.

I
IamPsychiatry20 July 2026

Excellent customer service from start to finish. The new boiler was booked for installation in a week. Gas engineers were professional, helpful and informative of the whole process. The new Viessmann boiler is excellent. Almost silent and highly efficient. Thank you.

LC
Lauren Carruthers10 June 2026

We recently had a new boiler installed by Boilerhut. The job was two days and the installers did a fantastic job. Everything was explained to us and left clean and tidy after the work with minimal disruption for us. Highly recommend.

AA
Anna Atkins2 June 2026

Anthony was great. It was a tricky job and I’ve had my fair share of cowboy tradesman but both boiler hut and the engineer himself helped restore the faith! Would deffo recommend, reasonable prices in comparison to other companies. So far so good with the boiler

MC
mike Curran16 April 2026

Couldn’t recommend BoilerHut any higher! Brilliant service. Paul was great explaining the process and getting everything booked in. Rob and John were great installing everything. Job was left clean with all rubbish taken away. Everything was sorted and installed within a week. Would highly recommend

DC
Daniel-Constantin Cretu5 March 2026

I had a boiler installed by Boilerhut around 3–4 years ago. The installation workmanship guarantee is 2 years. I contacted them previously about a pipe that had been fitted incorrectly and they sent someone to fix the issue, which was resolved at the time. Recently another pipe connected to the boiler (condensate pipe) started leaking and causing damage in the house. An engineer from the boiler manufacturer mentioned that the pipe may have been installed incorrectly and said they would contact Boilerhut as well. When I contacted Boilerhut, I was told the installation was now outside the 2-year workmanship guarantee and that I should contact a local plumber instead. After posting this review I received an email asking me to remove it within 24 hours and stating they could take action that may cost up to £5000. I am only sharing my experience so other customers can make their own decision.

RS
Richard Sansford9 January 2026

Just had our old standard boiler system updated to a combo boiler. Fantastic service, received updates and information before installation. Anthony was an absolute star! He removed the old one and fitted the new one in 2 days. Very happy

BS
Bravo Stickz9 December 2025

I recently used Boiler Hut for a property we manage at my workplace to replace the boiler. Paul was really easy to communicate with, he made the whole process easy, explained everything in detail and very organised. Definitely using their services again!

Heat pump installers in Cardiff compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 10 businesses in this category in Cardiff are compared.

RankProviderRatingReviewsOpen Sat.
1Phixing Plumbing and HVAC Solutions★ 5,0197Yes
2PHBLUE - Plumbing and Heating Services in Cardiff★ 5,082Yes
3Green Cool UK★ 5,068Yes
4Madley Renewables★ 5,051No
5Penguin Cooling Air Conditioning & Fire Sprinklers★ 4,963Yes
8Boilerhut Ltd (this page)★ 4,898Yes
Contact
+442920099898boilerhut.co.ukLamby Industrial Park, Wentloog Ave, Rumney, Cardiff CF3 2EX
Working hours
Monday09:00–21:00
Tuesday09:00–21:00
Wednesday09:00–21:00
Thursday09:00–21:00
Friday09:00–21:00
Saturday11:00–19:00
Sunday11:00–19:00