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Get Heated

Get Heated

5.0(43 reviews)See reviews ↓·Luton

What customers say

Based on genuine customer reviews

Reliability and consistent workmanship are the themes that run through the feedback for this Luton heating and plumbing firm. Andre, the engineer named in most accounts, is repeatedly described as punctual, trustworthy and true to his commitments, with several customers noting that he arrives when he says he will and completes jobs within the timeframes he quotes. Reviewers mention boiler installations, combi conversions from back boilers, hot water cylinder replacements, radiator fitting, pump and shower work, and general plumbing repairs carried out without fuss. A theme running through the feedback is the tidiness of the finished result, with rooms left clean and installations described as neat and professional.

Customers also highlight clear communication before and during projects, fair and transparent pricing, and the patience Andre shows when explaining options or answering questions afterwards. One account notes that he worked alongside other trades during a full house renovation and adapted when obstacles arose, while recurring servicing and maintenance visits suggest lasting relationships built since 2018. His friendly, helpful manner and willingness to go beyond what was asked appear throughout, leaving households confident in the standard of the completed heating work.

Get Heated — Customer photo
Get Heated — Customer photo

Reviews

Reviews are taken from publicly available sources.

J
JMRZ765 September 2026

Me and my family have been using Get Heated for many years, a recent boiler conversion from back boiler to a combination was done in just a day. It’s the third one he’s done for me. Andre’s work is very clean and tidy all his work is very professionally done. I must include that Andre is a great person very trustworthy, honest and helpful. I’m very happy with all the work his done for me thank you 👍🏻. I highly recommend him. 🙏🏻❤️.

NP
Neil Parmar10 April 2026

We recently had our hot water cylinder replaced by Andre, who came highly recommended through a mutual friend—and he absolutely lived up to the praise. From start to finish, Andre was incredibly organised, professional, and a genuinely lovely person to deal with. He communicated clearly throughout, arrived on time, and completed everything in a very efficient and timely manner. What really stood out was his willingness to go above and beyond—taking care of extra jobs without hesitation and ensuring everything was done to a high standard. It’s rare to find someone so reliable, skilled, and easy to work with. Andre is a real credit to his profession, and I wouldn’t hesitate to recommend him to anyone.

LC
Lindsay Cook16 March 2026

Andre did a fantastic job. My electric shower broke and he talked through different options and quoted within a day. Came out quickly and installed a pump, new shower the same morning. Left the room clean and tidy. I would highly recommend

NM
Neil Mason11 March 2026

Andre is an absolute legend, bailed me out today after my boiler lost all its water. Speedy, reliable and well priced. Best plumber around.

JS
J S1 January 2025

I had an emergency with a burst pipe behind my bathroom sink and called Andre for help. He arrived promptly as promised, demonstrated utmost professionalism, and proved to be one of the most genuine tradespeople I’ve encountered. He completed the job within an hour, charged a fair price, and showed reliability and honesty throughout the process. I highly recommend Andre and plan to use his services for many years to come. Updated review - 01/01/25: Andre has been back many times to fix other issues, including sorting a water pressure problem, repairing a broken toilet flush, and carrying out an annual service on my boiler. He is always on time, a great guy who is easy to talk to, and gets the job done quickly. His pricing remains reasonable, and I can’t fault his work. I will definitely continue to rely on Andre for any future plumbing needs.

KB
Kaleel Baksh21 November 2024

Andre from Get Heated recently did a boiler service for me and is clearly very knowledgeable, experienced and trustworthy. He's looked at a couple of things for me since then and is quick to respond to any questions before and after. Highly recommended if your after someone who knows what they're doing, and with great customer service.

DP
Deborah Prince28 October 2024

Andre did a few general plumbing jobs for us (instal a bath tap mixer shower, a new radiator,, kitchen tap and a new gas hob.). He was brilliant. I’m so glad I have found him. He came well recommended from my next door neighbour. A lovely person, totally reliable and extremely fairly priced. He did a great job and we are pleased and very impressed. I will always call Andre for all my future plumbing needs.

Heat pump installers in Luton compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Luton are compared.

RankProviderRatingReviewsOpen Sat.
1Peter's Plumbing and Heating★ 5,046Yes
2Get Heated (this page)★ 5,043Yes
3Fireplaces & Heating Ltd★ 4,9114Yes
4Luton Plumbing & Heating★ 4,553Yes
5Sun Realm Heating Ltd★ 3,294No
Contact
+447565235590www.get-heated.co.uk37 Icknield Rd, Luton LU3 2NY
Working hours
Monday08:00–18:00
Tuesday08:00–18:00
Wednesday08:00–18:00
Thursday08:00–18:00
Friday08:00–18:00
Saturday08:00–18:00
SundayClosed