Greenhome Heating
What customers say
Based on genuine customer reviews
Reviews
Reviews are taken from publicly available sources.
We recently had our heat pump installed, and overall, we are extremely happy with the final result and the quality of the work. The installation took three days, and the entire team on-site was absolute lovely from start to finish. Communication throughout the process was fantastic. They constantly kept us updated on what was happening, specifically making sure we always knew which amenities (like water and heating) we would or wouldn’t have access to at any given time. We did run into one minor hitch when a small leak occurred under the cylinder, dripping into the kitchen below. However, the team handled it brilliantly. They took immediate ownership, cleaned up the mess completely, and had the issue fully resolved within a day without any fuss. Despite that small bump, their professionalism, attention to detail, and top-tier customer service really stood out. Best of all, the heat pump is already working a treat! We couldn't be happier with the service and would gladly recommend the team to anyone considering a similar setup.
I recently had an Air Source Heat Pump (ASHP) installed by this Greenhome Heating, and I couldn't be happier with the results. They did a fantastic job from start to finish! Throughout the process the team were punctual, extremely professional, and very well organised. It’s rare to find tradespeople who make you feel as comfortable and confident in what they are doing. It is early days however, the system is working well, and the whole experience was completely stress-free. I would definitely recommend them to any family or friends looking to make the switch to a heat pump!
Engineers through my boiler insurance have made 3 attempts to fix my boiler over the last 3 weeks and failed miserably, leaving me without heat or hot water!!! In utter desperation I called Greenhome. Ivan came out the same day, he knew the problem, solved the problem and also serviced my boiler. No words can express how grateful I am and I would highly recommend Ivan to anyone.
Really pleased with the solar panels and system, nice tidy job. The whole team and installers really helpful and no problems at all. Would highly recommend them and very competitive price. 👍😊
Company understood the urgency of my request and agreed to attend within a couple of hours. Work was carried out efficiently and without any mess. I have used Greenholme in the past and will definitely use them again if I need further work doing
Ivan came out this week to do a plumbing job. It didn’t turn out as easy as we’d hoped but Ivan was brilliant. Extremely efficient customer support team when setting up appointments. Can definitely recommend the whole team.
This was my first time using Greenhome for an annual boiler service and everything was excellent - Ivan was extremely professional and efficient, and also very helpful in explaining things. Having had negative experiences with other companies in the past, I will definitely be using Greenhome for all central heating and plumbing issues in the future.
Heat pump installers in Sunderland compared
Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Sunderland are compared.
| Rank | Provider | Rating | Reviews | Open Sat. |
|---|---|---|---|---|
| 1 | Greenhome Heating (this page) | ★ 5,0 | 262 | No |
| 2 | UltraPlumb&Gas NE | ★ 5,0 | 74 | No |
| 3 | Housewarmers | ★ 4,9 | 47 | No |
| 4 | Pronto Plumbers | ★ 4,9 | 255 | Yes |
| 5 | Highly Efficient Heating | ★ 4,8 | 55 | No |




