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Heatserv Ltd

Heatserv Ltd

5.0(152 reviews)See reviews ↓·Aberdeen

What customers say

Based on genuine customer reviews

Households in Aberdeen seeking a replacement boiler or a routine service have given consistently favourable feedback about Heatserv Ltd. The work most often described is the fitting of new boilers, with annual servicing and fault repairs also featuring, and several customers note that an initial installation led to repeat business over the following years. The standard of finish is a recurring theme, with neat and tidy workmanship and close attention to detail during fitting.

Communication comes up frequently: quotations are returned without delay, appointments are confirmed beforehand, and updates arrive before the engineer reaches the property. Named staff appear often, particularly Ryan, who handles surveys and quotations, and Finn or Finlay, who carries out installations and services. Both are described as friendly, efficient and willing to explain each stage, with questions answered patiently on the day.

Punctuality is praised, including an account of a boiler fault where the engineer arrived sooner than expected and restored heating and hot water. Fair pricing also features, with one householder surprised at how reasonable the quotation seemed. Tidiness after completion, reliability on return visits and an honest, straightforward manner recur throughout the accounts. The boiler installation handled from survey to finish by Ryan and Finlay is the job referenced most frequently, alongside the servicing that followed.

Service establishment
Heatserv Ltd — Customer photo
Heatserv Ltd — Customer photo
Heatserv Ltd — Customer photo
Heatserv Ltd — Customer photo

Reviews

Reviews are taken from publicly available sources.

MW
M Watt6 September 2026

Highly recommended - I've trusted Heatserv to service my gas boiler for the last three years and have always been impressed with the first class customer service and quality of work. Heatserv are my first choice for gas boiler work.

RS
Rebeka Stuart19 July 2026

We recently had a new boiler and radiator system installed by Heatserv, and we couldn't be happier with the service we received. Ryan was fantastic from the very beginning. He took the time to talk us through all the available options, helping us choose the best solution for our home while working within our budget to make everything very affordable. We really appreciated his honest advice and no-pressure approach. Finn carried out the installation, and he did an outstanding job. He was professional, hardworking, and completed the work to a very high standard. Everything was installed perfectly, and he left our home clean and tidy when the job was finished. We had no problems at all throughout the process. Overall, we're extremely pleased with the whole experience and would highly recommend Heatserv to anyone looking for a new boiler or radiator installation. Excellent service from start to finish – thank you, Ryan, Finn, and the Heatserv team!

MK
Mihai Kovacs15 July 2026

We've been using Heatserv for the past two years, ever since they installed our new boiler, and we've been consistently impressed with their service. The installation was completed to an exceptionally high standard, with great attention to detail and excellent workmanship throughout. It's clear they take pride in the quality of their work. Since then, they've carried out our annual boiler services, and every visit has been professional, thorough, and punctual. The engineers are knowledgeable, friendly, and always happy to answer any questions. It's reassuring to know the boiler is being looked after by a company that genuinely cares about doing the job properly. I wouldn't hesitate to recommend Heatserv to anyone looking for a reliable, professional heating company. Excellent service from start to finish.

R
Ruth9 July 2026

Excellent customer service, Ryan went above and beyond even offering to buy a portable heater for us when the installation ran over (not his fault, I should add). Honest and reliable and very straight forward to deal with, highly recommend

DM
Duncan Marr9 June 2026

We contacted Heatserv to enquire about a new heating boiler. Contact was amazingly easy. Ryan returned our call within minutes. We discussed our requirements and Ryan organised a convenient date to see our existing system to prepare a quote. We were surprised at how low the quote was and agreed a date and time for installation. We even received a tracker link for the fitter. Enter Finn the fitter. What a man. He completely put us at ease. Fully protected our carpets and proceeded to take out our 21 year old boiler. He didn't stop for coffee or lunch. New boiler installed with the minimum of fuss. Finn returned the next morning to flush our radiators and commission the new system. Did they do a good job. Absolutely Would we recommend them. Without a seconds hesitation. From start to finish excellent contact by Ryan and Finn is an top fitter and really nice guy.

L
Liam6 June 2026

Had a boiler fault and Ryan made the effort to get to us as quickly as he could, communication is great and went above and beyond to get our hot water and heating running again. Will definitely use Heatserv for any boiler needs from now on

LB
louise bugden19 May 2026

New boiler installation. Contacted Ryan for quote and he was very helpful answering questions I had regarding installation, Finn was engineer who fitted boiler, explained the process on the day, left area clean before leaving. From start to finish service was very professional, would definitely recommend to others.

Heat pump installers in Aberdeen compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Aberdeen are compared.

RankProviderRatingReviewsOpen Sat.
1Heatserv Ltd (this page)★ 5,0152No
2Prestige Plumbing & Heating★ 4,9126Yes
3Clancool Refrigeration Ltd★ 4,817No
4JMC Heating Services★ 4,621Yes
5Aberdeen Boiler Services★ 4,156No
Contact
Working hours
Monday08:00–17:00
Tuesday08:00–17:00
Wednesday08:00–17:00
Thursday08:00–17:00
Friday08:00–17:00
SaturdayClosed
SundayClosed