Oxon Energy Ltd

I have used "Oxon Energy" to install a heat pump to provide both heating and cooling in our 3 bedroom house. I have had nothing but first class service from all members of staff that I have dealt with. The installation work was performed by the 2 Toms (Tom 1 & Tom 2) they were a pleasure to have around the house, even working until after night fall, on the roof, in the rain, to finish the job. The job was completed, on time and to the quoted price. I recommend the company 100%

I have been incredibly impressed at my experience with Oxon Energy and our Air Source Heat Pump installation. Right from the survey at the beginning until the installation and final commissioning and post-commissioning support (including swift reimbursement of the BUS grant), Oxon Energy was always ready to answer my numerous questions and provide support. The installation team did a great job, respected my property and explained everything to me about the installation afterwards. I would have no hesitation in recommending Oxon Energy Ltd to others considering getting a heat pump.

Oxon Energy has been great from start to finish. Clear in their communications and quick to act, they have made the process of installing a heat pump in my home practically painless! They have been flexible when working with my builder and quick to respond to iron out initial teething issues. I wholeheartedly recommend this friendly, efficient company.

Oxon Energy had the opportunity to retrofit Mechanical Ventilation Heat Recovery in this 1961 constructed house. Now the property is fully insulated it is essential that the house is ventilated. The flexible ducting and the Air Smart MVHR system work a treat. It is quiet and effective, the house being warm, the air fresh and clean. It is the way forward for all homes. Would recommend: Yes What could we do better?: Understanding the nature of the work, cooperation between home owners, builders and installers is vital. Overall it went smoothly but it wasn’t without its moments. The end result and the continued aftercare is great.

We only proceeded as far as sales discussion with Samantha and Rob regarding an Air Source Heat Pump and a new wet system for radiators or underfloor heating. They were patient, helpful, courteous, responsive and knowledgeable. Ultimately Oxon Energy were not the installer we chose to proceed with. They were among the best reviewed, as well as TrustMark and Which? Trusted Trader, and were in the middle of the pack in terms of price. From our desk-exercise alone, we can say going with Oxon Energy would be a wise choice. We cannot vouch for their actual installation and after-sales care, but other reviews cover that!

Oxon Energy recently installed an Air Source Heat Pump, hot water cylinder and also replaced our radiators which required replacing due to their age and condition. We are very happy with the installation and the operation of the system thus far. We have yet to go through a winter but we are confident it will perform as designed. At each stage of the process all of the Oxon team were polite, responsive and patiently explained answers to any questions we had. As with all construction projects there were minor snagging issues to sort out. These were always dealt with promptly and with good grace. We would whole heartedly recommend Oxon Energy and it team of Engineers and Admin staff to anyone thinking of getting an Air Source Heat Pump.

I was very pleased to find Oxon Energy – a local company with a very high level of competence, professionalism and friendliness. They helped us through the specification phase and answered our many questions with understanding, technical expertise and humour. The installation is now complete - ASHP, underfloor heating on the ground floor and new rads on the first floor. The whole team is very communicative and knowledgeable, and the job is tidy, neat and efficient. They interfaced well with our other building contractors, and they continue to support us as we learn and adapt to the new system. Oxon Energy is a pleasure to work with; I highly recommend them.