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Rio Heating Ltd.

Rio Heating Ltd.

4.7(76 reviews)See reviews ↓·Bournemouth

What customers say

Based on genuine customer reviews

Buying Rio Eco Plus electric radiators to replace older storage heaters or basic developer-installed models is the experience that recurs most across feedback on Rio Heating Ltd. Customers consistently praise the quality and finish of the radiators, describing them as sturdy, sleek and holding heat well, with the smart controls and app-based timers singled out as straightforward to set up even by those who admit to being unsure with technology.

Advice given before purchase is frequently mentioned, with David – also referred to as Dave – repeatedly named for his patience in helping buyers choose the correct wattage for a flat, spare room or rental property, and for explaining the features clearly. A number of customers describe how problems were handled: when a unit arrived damaged or developed a fault that caused noise as it heated and cooled, a replacement was dispatched promptly without fuss.

Ordering is described as simple, delivery as fast, and follow-up queries by email or telephone are answered quickly and helpfully. A recurring theme is that buyers return for further radiators after using them in more than one property, citing controllability, warmth and reduced electricity use, with installation often described as a simple job needing little more than a drill.

Home automation companyRadiator shop
Rio Heating Ltd. — Customer photo
Rio Heating Ltd. — Customer photo

Reviews

Reviews are taken from publicly available sources.

BD
Bramling Developments24 July 2025

We have bought many rio heaters of all different sizes, for rental properties and our own home. The service, advice,delivery have all been excellent. They are easy to use ,quick to heat up and are very controllable. Would highly recommend and will purchase more . Sam Hayes

MH
Margaret Hensman3 April 2025

Absolutely delighted with my new Rio Eco Plus radiators. These have replaced a very expensive mistake made purchasing another company’s radiators. My Rio radiators now keep me warm and cosy, give a much more rounded heat and use less electricity. It’s been so simple to connect to the Tuya App and I’ve had no issues with wifi. Customer service has been excellent. Dave has been my saviour both in providing clear information prior to purchase and then getting radiators to me so quickly. Thank you so much Dave.

SH
Sriyantha Hearn24 March 2025

As a previous owner of all 3 sizes of Ceramic Core Smart Electric Radiators, I already knew they are the VERY BEST heaters I've ever used! However, when I ordered another of the 1000W's, unfortunately there was a delay of 10 days before it was handed to DHL for delivery. My best guess is, the manufacturing department needs to improve performance, but this is a pure guess. Despite this delay, I would SERIOUSLY recommend these heaters. - Fast heating - Cheap to run - Environmentally friendly What more do you need?

PB
Peter Ball18 March 2025

I wanted to upgrade the electric heaters downstairs to replace the very basic ones that had been put in by the developers. I purchased two Eco Plus 2000W Ceramic Core wifi controlled from RioHeating. The radiators are excellent!. I was unlucky that one of the radiators had a fault which causing quite a loud bang when the heater got hot and again on cooling. I spoke to David at RioHeating who was very polite and helpful. He sent out a replacement for me which is now perfect. Being able to operate with wifi is a massive bonus. The heaters produce a very pleasant consistent temperature. I have an open plan ground floor and the bedroom above has a gallery so heating that too. My two radiators are heating approximately 65 square meters!. I would definitely recommend RioHeating. Many thanks David.

MB
Mark Butterley7 November 2023

Rio heating are an excellent company. Customer service by David was great and his help and advice to provide me with the correct electric radiators to suit my flat was really appreciated. Top quality radiators at an extremely good price. Better than anywhere else for similar radiators. They look great and once fitted will save me money after replacing my old storage heaters. Fast and free delivery with easy ordering on the website. Highly recommend Rio heating and will use them again for the future.

SC
Sonia C18 October 2023

Absolutely amazing customer service and the heat that these core radiators radiate out is brilliant . So impressed with everything and would highly recommend this company. The radiators also look great on my walls and it’s brilliant you can program different radiators for different times and heat whether at home or when you’re out. Extremely happy customer 😁

AF
Andy Fielding16 November 2022

I recently purchased three Rio Eco Plus radiators for a couple of upstairs bedrooms. I installed the radiators one in each bedroom expecting the larger bedroom to need two radiators.They are so efficient and heat the bedrooms so quickly that I decided to return one. The returns process was as easy as the purchase. Very pleased with the radiators and brilliant customer service.

Heat pump installers in Bournemouth compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Bournemouth are compared.

RankProviderRatingReviewsOpen Sat.
1Bournemouth and Poole Power Flush★ 5,090Yes
2Dan Farry Plumbing, Heating and Renewables Bournemouth★ 5,059Yes
3EcoFueled - Air Source Heat Pumps and Renewable Energy Solutions★ 4,979No
4Dynamic Heaters★ 4,850No
5Rio Heating Ltd. (this page)★ 4,776No
Contact
+448009788572www.rioheating.comUnit 6 & 7, Westbourne Business Centre, Wharfdale Rd, Bournemouth BH4 9AB
Working hours
Monday08:30–17:00
Tuesday08:30–17:00
Wednesday08:30–17:00
Thursday08:30–17:00
Friday08:30–17:00
SaturdayClosed
SundayClosed