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Simple Energy Services

Simple Energy Services

3.8(57 reviews)See reviews ↓·Liverpool

About the company

Simple Energy Services, legally Simple Heating Services Ltd, specialises in installing solar panels, battery storage systems, and heat pumps. The company is Gas Safe Registered and Green Deal Approved. It has partnered with organisations including City Plumbing, Energy Funding, and Green Harbour.

For the past five years running, the company has been nominated and placed in the National and North West Energy Efficiency Awards. It provides advice on government-backed schemes such as the BUS scheme. The company manages the process from initial consultation to installation.

What customers say

Based on genuine customer reviews

Installations of boilers, radiators and various forms of insulation carried out by Simple Energy Services in Prescot draw a mixed response, and the recurring pattern is a sharp contrast between the early stages of a job and what follows. Several buyers describe surveys completed within days and work starting soon afterwards, with combi boilers, radiators, kitchen and bathroom fans, trickle vents and cavity or internal wall insulation all fitted in short order; solar panel installations are likewise reported as straightforward.

Named members of staff, among them Giuseppe and Gordon, are repeatedly credited with talking customers through each stage, and the fitting teams are called polite and tidy by those who had no problems. Office staff handling grant eligibility checks also come in for praise in a number of accounts. One thing mentioned again and again is the difficulty of making contact once the work is finished, with repeated complaints about remedial tasks left undone, installations failing inspection, unsecured pipework, cracked brickwork and leaking radiator valves. Some reviewers describe feeling used mainly to obtain grant funding, and others report unresolved faults going unanswered for months.

Reviews

Reviews are taken from publicly available sources.

HM
Helen Moore21 May 2026

Used this company for the new boiler government grant scheme. Work was basic, but after it's inspection work was not up to code. This was in 2025, still waiting for a response from Simple Energy Services. Also fairly certain the lads sold my old boiler to a chap that came to my door!

SG
samuel goncalvels13 May 2026

Really happy with the service from Simple Heating Services. Giuseppe was very helpful and sorted everything out quickly and efficiently. The whole process was much easier than expected, and my solar panels were installed in no time. The installation team were professional, polite, and kept everything clean and tidy. I had a great experience overall and would definitely recommend them for solar panel installation.

JH
Judith Harrison31 March 2026

Simple fitted a boiler for my elderly Aunt, they did a great job as she was very anxious about having people in. They were really respectful of the house and did a great job. The boiler they took out was a really old floor standing one, she's made up with the new combi boiler and they programmed it before they left to suit her.

JB
Jack Blake19 March 2026

Had my boiler fitted recently, from start to finish the process was smooth and the team was very helpful from the offset and made sure the whole thing stress free, Would highly recommended.

CH
caitlyn hepburn19 March 2026

Amazing service from simple heating! Thankyou! I would highly recommend. The team are compassionate, respectful and professional, and were with me in the process every step of the way. They could not have been more helpful.

AL
Amelia Lanyon19 March 2026

I had a full central heating system installed by simple heating services and I couldn’t be more pleased. The process from being offered the grant to having my house surveyed to then having my works completed has been very efficient. The level of customer service has been outstanding from the lovely girls in the early stages to Gordon talking me through the whole process of my boiler installation they really couldn’t have been more helpful. Roy who came to install my boiler went above and beyond, very professional and polite and completed all the works to such a high standard I am incredibly pleased. Overall I’m very impressed with everything Simple Heating has done for me and my home and I would recommend this company to neighbors, family and friends. Thank you Simple Heating.

KM
karen Maguire19 March 2026

had a new boiler installed all the guys were all very professional they left everything clean and tidy and i had no issues

Underfloor heating in Liverpool compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 4 businesses in this category in Liverpool are compared.

RankProviderRatingReviewsOpen Sat.
1Discount Heating NW - Limited★ 5,0109Yes
2DFB Heating and Energy Ltd★ 4,9145Yes
3Apd Heating & Energy Ltd★ 4,713No
4Simple Energy Services (this page)★ 3,857No
Contact
+443301244423www.simpleheatingservices.comUnit 3, High Tech Units, Caddick Rd, Liverpool, Knowsley, Prescot L34 9HP
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday08:00–16:00
SaturdayClosed
SundayClosed