Warm and Cool London

Warm & Cool London provides heating and cooling services including boilers, air conditioning, and heat pumps for London homes and businesses. It is a Heat Geek Accredited Installer and works with trusted manufacturers including Daikin, Mitsubishi Heavy Industries and Toshiba. The company installs and services air conditioning systems for homes, apartments and workplaces across London.

It offers new boiler installation, servicing and maintenance for homes across London. It also offers heat pump design and installation, and ongoing servicing and support for heat pumps, from Heat Geek accredited engineers. Its heat pump offerings include the Vaillant AroTherm Air-Water Heat Pump, the Viessmann Vitocal Air-Water Heat Pump, and the Daikin Altherma 3 Air-Water Heat Pump.

Reliability and clear communication emerge as the qualities that clients return to most often when describing this London heating and plumbing specialist. More than one customer describes how quickly the team responds, including over the Christmas period, when a new boiler was fitted within a few days and a broken underfloor heating system received a temporary repair before a permanent fix followed.

Reviews time and again mention the professionalism of Hilton and the wider team, alongside Ntoris, whose annual boiler inspections are praised for patience, thoroughness and the care taken to adjust settings so that every room warms correctly. Haydn in the office is noted for handling enquiries efficiently and supplying full information. Fair, transparent pricing is a point that comes up often, with quotes given over the phone and honoured without dispute. Customers value the tidiness of the work, the absence of fuss or mess, and the detailed reports provided afterwards.

Expertise with Vaillant boilers, communal boilers and air source heat pumps features in accounts, including a diverter valve replaced under warranty and a filling loop fault resolved with a swift return visit. Long-standing maintenance relationships and the handling of problems after installation are described as consistently dependable. A recurring theme is the confidence customers place in the firm after being referred by retiring engineers or by word of mouth.