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Conduction (UK) Ltd

Conduction (UK) Ltd

4.9(35 reviews)See reviews ↓·Derby

What customers say

Based on genuine customer reviews

The quality of the finished installation is the thread that runs through the feedback for Conduction (UK) Ltd. Vincent, the engineer most often named, is described as highly knowledgeable about renewable heating, from biomass boilers and solar thermal panels to combi replacements and hot water cylinders, and several customers note that he identified the right equipment for their particular property. Punctuality and reliability come up repeatedly: appointments are kept, updates arrive by phone, email and text, and Lou in the office is praised for keeping people informed from the first enquiry onwards.

Reviewers also highlight the tidiness of the work, with dust sheets laid down, mess cleared as the job progresses and homes left as clean as they were found. The wider team, including Rob, Max and the apprentices who assist on site, is repeatedly called professional and friendly. Even a large biomass installation completed over several days is remembered for its careful workmanship and the advice that followed. Customers in Derby describe a knowledgeable, considerate operation that takes the trouble to protect the property while it works, with the servicing of pellet boilers over many years standing out as further evidence of that consistency.

Conduction (UK) Ltd — Customer photo

Reviews

Reviews are taken from publicly available sources.

DH
Dave Headon9 November 2024

What an amazing team, all the engineer's I've met are so professional, friendly and thorough. Conduction have been servicing my biomass (pellet) boiler for over 7 years, always arrive on time and leave without leaving any mess. Also great to see young apprentices being taken on board and becoming so professional so quickly.

TI
Trevor Inglis31 May 2023

Fantastic family run company, highly professional, quality of their installation works carried out is second to none, they even left our home cleaner than it was before they arrived! thanks again guys!

MF
Maria Fletcher8 December 2022

My boiler stopped working suddenly and the thermostat was offline, I texted for the engineer to come over as soon as possible, response was received immediately and the appointment date was set up for the next day, in the mean time the engineer assistant sent me a step-by-step guide, it’s very easy to follow and I was able to put the thermostat back online, therefore started the boiler to work again and the house became warm. The engineer didn’t have to come as I was able to sort the issue out myself, it saved me time and money. Very happy! I definitely recommend UK Conducttion Ltd.

AW
andrew whawell26 March 2022

I had been looking for a solar thermal installer for a long time and Conduction were recommended. As soon as I met Vince I knew it was the right people. Very professional, thorough, efficient, tidy and 1st class workmanship. Lou at the operations end was informative and kept me updated throughout. Lovely people to work with. Thanks Vince and Lou.

MT
Mandy Tatam3 November 2021

Fantastic job, professional clean and tidy from start to finish. Fitted a new tank in our airing cupboard and new boiler in the downstairs toilet.Took 3 days. The down stairs toilet was newly decorated a year before so he took great care working around this and I only need to do small repairs. I would highly recommend. Vincent also has an apprentice working with him who is also very friendly and professional, it was a pleasure having them here.

JB
James Bathurst15 October 2021

Solar Thermal Installation We used Conduction (UK) Ltd for our Solar Thermal Installation, we would be happy to recommend Conduction Heating to others, Lou in the office was brilliant, great assistance right from first contact, Lou kept us informed by phone call, email and text, fantastic to work work with. Vin, Rob & Max were on site for 3 days, they were very professional at all times, cleaned up as they went, arrived when they said they would, worked hard each day to get the job finished within time, even with the changes we had to make as we got into it and they kept us informed all the way through as well, even replaced a couple of roof tiles that were already damaged :-) Top local company

AM
A Miles21 February 2021

Conduction (UK) Ltd provided a very professional and knowledgable service. Vincent has extremely good technical knowledge and he was very careful and thorough in the installation of our solar hot water panel. He was considerate in terms of both keeping us advised about the work, and putting down dust sheets etc to protect our house. We are often nervous of having other people do work on our house, but we would whole-heartedly recommend this company.

Underfloor heating in Derby compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Derby are compared.

RankProviderRatingReviewsOpen Sat.
1Twin Energy Services - Heating & Plumbing★ 5,022Yes
2The Thermal Heat Company LTD★ 4,937No
3Conduction (UK) Ltd (this page)★ 4,935No
4Etta Plumbing & Heating Services Ltd★ 4,633No
5Boiler Repair Specialist LTD★ 4,061Yes
Contact
+441332512769www.conductionheating.co.uk187 Western Rd, Mickleover, Derby DE3 9GT
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
FridayClosed
SaturdayClosed
SundayClosed