Heatraq

Heatraq is a UK-based supplier of genuine hot water and heating spare parts operating from Reading, Berkshire. It was created to provide heating engineers, electricians, plumbers, and property professionals with a dependable source of genuine Heatrae Sadia and Baxi spare parts. The company has years of experience in the heating and electrical industry. It supplies water heaters, spare parts and installation components for trade and domestic use. Heatraq stocks OEM components including immersion heaters, thermostats, water heaters, valves, expansion vessels and essential fittings.

It only supplies genuine OEM parts from manufacturers such as Heatrae Sadia and Baxi. Heatraq serves heating engineers, plumbers, electricians, facilities teams and homeowners across the UK, as well as schools and colleges with easy-to-install water heaters. It offers technical support before purchase, provides UK-based customer service, and offers secure online checkout. Heatraq provides technical guidance to help identify suitable genuine replacement parts, and recommends installation and servicing be carried out by a qualified professional.

Heatraq, a heating equipment supplier in Reading, draws consistent praise for the depth of knowledge and friendliness of its team. The name that recurs across the accounts is Andrew, credited with making extra effort to source exactly the right items and with responding to enquiries without delay.

More than one review highlights how a customer who had been told an immersion heater needed replacing instead raised a faulty boiler; Andrew took the relevant details, checked the correct replacement and rang back within minutes with the recommended part. The order was placed by phone and the component collected from the store two days later, with the assurance that an incorrect part could be returned. Another account covers a customer who needed a valve and had no idea where to start, and the matter was resolved simply and helpfully.

A point that comes up often is the speed of the service and the sense that nothing is too much trouble, whether the query concerns a single component or a broader heating problem. The word of mouth that first brought one customer through the door reflects how much of this trade arrives through personal recommendations, and another states plainly that they would not go anywhere else for heating supplies.