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Luton Plumbing & Heating

Luton Plumbing & Heating

4.5(53 reviews)See reviews ↓·Luton

What customers say

Based on genuine customer reviews

Luton Plumbing & Heating draws consistent praise for the speed and reliability of its response, with customers describing same-day and short-notice visits for boiler faults, burst pipes and leaking radiators that were diagnosed and repaired within hours. A large share of the feedback centres on AJ, also named as Ajay, whose expertise and preparation are described as thorough: he checks his work before finishing, arrives with the parts needed, and explains how to run a boiler more economically. Several accounts note his friendly, respectful manner in customers' homes and the clear explanations given before, during and after a job.

Fair pricing is noted in relation to boiler repairs, tap and pipe replacements and electrical safety certificates carried out for a landlord, with customers describing the charges as reasonable for the work done. Tidiness and a careful approach to the property come up in several accounts, as does the sense that problems were fully resolved on the first visit rather than left half finished. The range covered includes plumbing repairs, radiator and pipework, boiler diagnostics and landlord safety documentation, and much of the feedback comes from repeat customers who keep the company to hand for future faults.

Service establishmentLPG conversionPlumber

Reviews

Reviews are taken from publicly available sources.

MS
Mo Sakhnini26 March 2025

The man who came over to replace my thermostat-receiver set is professional and nice. However, the company charged me 50 pounds for diagnosing the fault and 240 for replacing the set. I paid nearly 210 pounds for less than half an hour labour (Amazon price of set is 80 pounds max). We have a baby in the house, so I had to get the boiler up and running as soon as possible. But the money I paid to get it fixed is off the chart. I might have made the wrong decision to get this company do the work for me, but then I had no choice; I needed work done quickly. Despite its quick and professional service, this company has nothing to do with charging reasonable prices. I do not recommend using their service unless you are, like me, desperate to get the work done quickly. For me, I am financially ok and can afford the service, but my heart bleeds when hearing stories of those who sit cold in their houses because they cannot afford to fix their boilers or something of the sort.

PV
PRASAD VAIDYA24 April 2023

We had burst pipe under Kitchen sink on Sunday morning. Ajay arrived promptly and replaced the mixer tap to resolve the problem. All the work was done very efficiently and quickly. I am happy with the service carried out and will not hesitate to call him again.

NS
Neil S19 February 2023

I called Luton Plumbing & Heating on Sunday morning and an appointment was made for that afternoon to diagnose the problem with the heating system. A gentleman named AJ arrived punctually and during the time he spent on his investigations he was polite, friendly and hardworking. I would have no hesitation in welcoming AJ back into my home at any time should the need arise.

AK
Andrew King23 October 2022

As a Landlord requiring EICR, SafeGuard Maintenance has always been available to provide certification and remediation quick to the best standard. I've used SafeGuard Maintenance twice and will continue to use them on my other properties. I wish all companies operated with such high standards 5 stars on each job. Even when I failed a EICR I could rely on them to fix the issue and work with my local Estate Agent

SG
Shinder Gherra15 October 2022

Wow, what fantastic service, Ajay put my mind at ease from the moment he walked through my door. I wasnt sure what to expect but this went beyond my wildest imagination, courteous, professional and a wealth of experience. From one customer to another Ajay is the one stop shop for all your boiler repairs !!!!

TK
Theresa Kenny9 October 2022

I am a first time landlord and used this company to obtain my electrical safety certificate. I dealt witb AJ and found him very helpful efficient and friendly. They carried out some work for me too at a reasonable price and I was very happy with everything they did. If you need a reliable company to help you through the process of renting your property I would highly recommend them.

RS
Radhakrishna Shetty6 May 2022

We had leak which has started to flood around 4.30pm. I called Luton Plumbing and Heating in panic but was so relieved that Ajay got his engineer in less than 30 minutes to look at issue, quote and manage to fix it quickly in less than hour. Just blown away by quality and professionalism of Ajay and his team. In-fact Ajay reduced the quoted price as he said job was smaller than he estimated. I can't sing enough praise and glad got go to trader for my future needs. Thanks Ajay !

Heat pump installers in Luton compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Luton are compared.

RankProviderRatingReviewsOpen Sat.
1Peter's Plumbing and Heating★ 5,046Yes
2Get Heated★ 5,043Yes
3Fireplaces & Heating Ltd★ 4,9114Yes
4Luton Plumbing & Heating (this page)★ 4,553Yes
5Sun Realm Heating Ltd★ 3,294No
Contact
Working hours
Monday00:00–24:00
Tuesday00:00–24:00
Wednesday00:00–24:00
Thursday00:00–24:00
Friday00:00–24:00
Saturday00:00–24:00
Sunday00:00–24:00