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Twin Energy Services - Heating & Plumbing

Twin Energy Services - Heating & Plumbing

5.0(22 reviews)See reviews ↓·Derby

What customers say

Based on genuine customer reviews

Households and construction partners alike turn to Twin Energy Services for boiler, radiator and hot water work, and the accounts share a consistent pattern. A number of customers describe rapid responses, with a faulty boiler investigated within hours and parts sourced to complete the repair soon afterwards. Reviews time and again mention that quotes arrive quickly and that installation, whether of a new boiler or a replacement heating system with tank, is finished to a high standard. Clear communication stands out, especially the willingness to talk through options and explain the advantages and drawbacks before work begins, including messages exchanged while deciding on the most suitable solution.

Workmanship is described as careful and methodical, with control units fitted so that each part of the system can be isolated for straightforward maintenance. Customers note that the team kept them informed throughout the fit, worked tidily and delivered reliable results at fair prices. A construction partner that has used the firm for eight years highlights dependability, adherence to project schedules and consistent safety and quality standards on site. Jay is named in connection with boiler diagnostics and heating replacements, and the feedback centres on finished installations and attentive aftercare.

Gas engineer

Reviews

Reviews are taken from publicly available sources.

AS
A S21 June 2026

It is great to meet tradesmen who know their job and do it without cutting any corners. Jay is always on time and very efficient. An all around nice guy too. Very happy to recommend.

SL
StrongNest Ltd13 April 2026

Twin Energy Services has been a trusted partner of StrongNest Ltd for the past 8 years, consistently delivering reliable and high-quality plumbing, heating, and gas services across our construction projects. Their team is professional, dependable, and committed to meeting project timelines and standards. They have proven to be responsive and solution-focused, completing all work efficiently while maintaining high safety and quality standards. We value our ongoing partnership and confidently recommend them for plumbing, heating, and gas services for Domestic and commercial projects.

GH
Graham Hartle16 March 2026

My elderly mother's boiler went on the blink and when the plumber I've used to service it was unable to help I contacted Twin Energy Services. The response was prompt and the repair was carried out over a couple of days due to a slight complication. Would recommend and will keep in mind for future requirements.

KH
Kevin Halton18 July 2024

Jay came round within a couple of hours to investigate our faulty boiler. He methodically checked it find the problem then came back 3 days later with the correct parts to fix it. Very good service all round

KK
kelvin kambasha18 July 2024

Very satisfied with the job undertaken and would definitely recommend them for a professional job.

BD
Branka Dragisic Opacic17 July 2024

Great service. Quick response and an amazing communication. Definitely recommend.

SH
Saqab Hussain16 July 2024

Outstanding, second time I have used them for Boiler & Radiators. Great service and workmanship. Fast, cheap & reliable. Kept me informed about different choices pros and cons and work being carried out during the fit. Highly recommend.

Underfloor heating in Derby compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Derby are compared.

RankProviderRatingReviewsOpen Sat.
1Twin Energy Services - Heating & Plumbing (this page)★ 5,022Yes
2The Thermal Heat Company LTD★ 4,937No
3Conduction (UK) Ltd★ 4,935No
4Etta Plumbing & Heating Services Ltd★ 4,633No
5Boiler Repair Specialist LTD★ 4,061Yes
Contact
+447412569770twinenergyservices.com21 Bank Field Dr, Spondon, Derby DE21 7QZ
Working hours
Monday00:00–24:00
Tuesday00:00–24:00
Wednesday00:00–24:00
Thursday00:00–24:00
Friday00:00–24:00
Saturday00:00–24:00
Sunday00:00–24:00