Carters Heating Services
What customers say
Based on genuine customer reviews
Reviews
Reviews are taken from publicly available sources.
I needed a replacement oil boiler resited into a adjacent room and checked out reviews and Carters stood out. From beginning to end I was dealt with very professionally with everyone in their team playing their part to make it easy and reassuring for me. Steve did the survey and really knows his stuff. The quote was clear and the job scheduled to suit me. Shane and Jack did a great job working long hours in extreme temperature conditions to get the job done. Their office admin back up is spot on, friendly, prompt and very efficient. I am delighted with the end result. I've had my share of dodgy and unreliable heating contractors in the past and this was different class. Would definitely recommend.
My wife insists we use only Carter's for any job, even if they are a bit booked up and not able to respond quickly. She just trusts them. And I have no problem with that
I can't recommend them highly enough. It's rare for any business these days to be as professional, communicative and helpful as Carter's are. You'd think it would just be a basic standard to care about your customers but it's become so rare that when you do actually find this from any company it's unforgettable. I will never let anyone else touch my boiler ever again since I found Carter's. They have truly earned all these 5 star reviews.
I would just like to say Ashley and Shane who have worked at my home over the last couple of weeks were a delight to have in my home,they kept me updated throughout with what work they were doing,WELL DONE BOYS was a pleasure meeting you both
I just want to say thank you, to the owner of Carter’s. He was very nice and thorough. He instantly sorted out my cooker issue. Very happy with the results.thank you do much top company
Have always had a friendly and trustworthy service from them. Most recent engineer who came over to fix my bolier explained every step he was taking, which meant I understood the logic and didn't feel I was being ripped off.
Always honest professional work. Whoever attends is well looked after by Steve Carter. Shane this week has been excellent explaining everything, worked so hard fitting us a new unvented cylinder.
Heat pump installers in Norwich compared
Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Norwich are compared.
| Rank | Provider | Rating | Reviews | Open Sat. |
|---|---|---|---|---|
| 1 | Smart Heating EA Ltd | ★ 5,0 | 93 | No |
| 2 | Norwich Plumbing & Heating Ltd | ★ 5,0 | 89 | Yes |
| 3 | Thermal Plumbing and Heating Limited | ★ 5,0 | 76 | Yes |
| 4 | Carters Heating Services (this page) | ★ 4,9 | 125 | No |
| 5 | R A Brown Heating Services Ltd | ★ 4,8 | 78 | No |

