Thermal Plumbing and Heating Limited
What customers say
Based on genuine customer reviews
Reviews
Reviews are taken from publicly available sources.
Our old heating and hot water system failed. Will came out quickly to inspect and it was found to be uneconomical to fix. After receiving Will's quote we went ahead with a new system. Jimmy and Elliot fitted our new system and were a pleasure to have in our apartment. They arrived on time each day, were polite , friendly and professional. Everything was kept tidy and the installation was exceptionally done, so much better than the original. Communications with Krystle in their office were always dealt with quickly and calls always returned. Thank you to the whole team, a great experience and would not hesitate to recommend.
Thermal Plumbing and Heating fitted a new shower for my parents and a downstairs toilet and sink. Callum was super. He was a very clean and tidy worker and was lovely to have around. My mum and dad said that he could not fault his work and are very pleased with the final results. Thank you
Very good service from the initial contact to the final installation. I contacted Thermal Plumbing on Saturday to install a gas hob. It was installed on Monday morning. Ross, the engineer, was excellent: friendly, informative, and helpful. I definitely recommend this company.
The best plumbing and heating company I’ve ever used. Very reasonable quote for a new boiler, heating system and water softener. Great communication, 100% reliable, turned up on time every day. Fantastic standard of work. Neat, tidy and thoughtful of my property. 100% recommend. Wouldn’t use anybody else.
We had our bathroom updated which was sorted by Will. Loui and Callum carried out the work. It was all completed to a very high standard, nothing was too much trouble. We would recommend Thermal Plumbing and Heating anytime as the whole service was very professional.
Jimmy and Elliot were so good at their job, I was juggling with having this vital job done asap and an unwell parent in the house. They were not intrusive at all and I want to thank them for the speed and professionalism and attention to detail making sure at the end everything working all over the house. Will recommend them and your company to anyone I know who need a plumbing company.
Having been let down by another installer, they were able to take on the work. They explained what would be required to complete the installation and from start to finish they kept me updated on how it was going. They tidied up as they went along and disposing of the old boiler, packaging, rubbish etc. The installation was completed within the specified time and as per the quote. They were very professional, polite and friendly with a good working relationship throughout the installation and would be a great company to work for. I was most impressed with their work and highly recommend them.
Heat pump installers in Norwich compared
Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Norwich are compared.
| Rank | Provider | Rating | Reviews | Open Sat. |
|---|---|---|---|---|
| 1 | Smart Heating EA Ltd | ★ 5,0 | 93 | No |
| 2 | Norwich Plumbing & Heating Ltd | ★ 5,0 | 89 | Yes |
| 3 | Thermal Plumbing and Heating Limited (this page) | ★ 5,0 | 76 | Yes |
| 4 | Carters Heating Services | ★ 4,9 | 125 | No |
| 5 | R A Brown Heating Services Ltd | ★ 4,8 | 78 | No |

