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Heat Pump Tech

Heat Pump Tech

5.0(43 reviews)See reviews ↓·York

What customers say

Based on genuine customer reviews

Heat pump installation, servicing and fault-finding form the core of the work that customers describe, with both air source and ground source systems covered. A recurring theme is the technical depth on show, since many ordinary plumbers and gas engineers lack the know-how these engineers bring to complex faults. Dan and James are named for guiding householders through energy-loss surveys, radiator swaps and the fitting of Panasonic equipment, explaining each stage as work proceeds.

Punctuality and reliability are praised often, including one occasion when a call was answered far sooner than expected. Reviewers describe careful, tidy workmanship with little disruption and no mess, and a readiness to return when a minor part proved faulty. Office colleagues are commended alongside the engineers for smoothing the paperwork. Several customers highlight how quickly queries are answered, whether by email or a site visit, and the determination shown in restoring heating and hot water during winter breakdowns.

One householder who had endured trouble with an earlier installer reports that the team diagnosed the underlying problem, carried out a fresh installation and remained on hand to help set the system running properly. Others note clear advice without any sales pressure, surveys followed by sensible recommendations rather than a hard pitch. Compressor failures and relief valve defects have both been put right.

Air conditioning contractorCommercial refrigerator supplierConsultantCooling plantEnvironment renewable natural resourcesHeating equipment supplier

Reviews

Reviews are taken from publicly available sources.

LH
Lesley Hepton27 August 2026

When my Ground Source Heat Pump was found to be non repairable, I was concerned about the degree of disruption to my life and home involved in having a new air source heat pump installed and all my water tanks changed. I needn't have worried! The engineers were very efficient, careful, also friendly and the whole process went very smoothly. The staff in the office were also very efficient and friendly and handled the admin of the process very competently. Thanks very much Heat Pump Tech for a job well done!

PK
Peter Kennedy5 June 2026

The heat pump engineer arrived on time and started work. He was respectful of my property and was excellent at his job. He was very pleasant and when asked explained what he was doing. After the service he explained what he’d done. He left everything working heating and water tested. All in all was a good experience with a good company.Peter Kennedy

JK
Jatin Kanda5 February 2026

Brilliant service from Heat Pump Tech! The engineers were incredibly friendly, professional, and did an amazing job from start to finish. Everything was explained clearly, and the quality of the work was excellent. I’m genuinely grateful for the care and effort they put in. Highly recommend them to anyone looking for a reliable and top-quality service. Thank you so much!

JB
Jennifer Baron18 January 2026

I don’t normally leave reviews but I felt I needed to. Last minute help was needed late on a Friday afternoon and I wasn’t expecting anyone to come until at least Monday but you guys arrived super fast and got the job done. Thank you so much, kind, friendly and very efficient!

JW
Joey walls6 January 2026

On our ground source heating system, having been let down on service and fault finding by both the original installer and another heat pump company I contacted Heat Tech. From the original contact to engineer visit and follow up I can only say they are an excellent company to deal with. The fault was diagnosed, fixed and the system has run perfectly since. Absolutely a top company in the world of heat pumps.

J
Jonathan6 November 2025

Heat Pump Tech have helped me with my heat pump both when the compressor failed and when I had a faulty Pressure Relief Valve. They might not be the cheapest but they offer unrivaled knowledge and expertise. Must plumbers and gas engineers know nothing about heat pumps so will be unable to help with heat pumps. Unlike these guys who will quickly resolve your issues.

SG
Stephen Gregson22 September 2025

Heat Pump Tech were a delight to deal with and very customer focused. They undertook a complete energy-loss survey of our house and then made recommendations on the heat pump system. They replaced our radiators with little fuss and no mess, and then efficiently fitted a Panasonic heat pump system. We are delighted with their service.

Heat pump installers in York compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in York are compared.

RankProviderRatingReviewsOpen Sat.
1Heat Pump Tech (this page)★ 5,043Yes
2Sanderson Heating & Renewables★ 5,050No
3Altherm Air Conditioning★ 5,0110No
4York Heating Services Ltd★ 5,042No
5UK Coldroom Ltd.★ 5,042Yes
Contact
+441757616636heatpumptech.co.ukUnit 3, Sherburn Enterprise Business Park, Aviation Rd, Sherburn in Elmet, Leeds LS25 6NB
Working hours
Monday08:30–17:00
Tuesday08:30–17:00
Wednesday08:30–17:00
Thursday08:30–17:00
Friday08:30–17:00
Saturday09:00–15:00
Sunday09:00–14:00