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Widdrington Heating Ltd

Widdrington Heating Ltd

4.9(64 reviews)See reviews ↓·Norwich

What customers say

Based on genuine customer reviews

Norwich residents describe Widdrington Heating Ltd as a family-run firm delivering dependable, professional work. Robert, Rebecca, Callum, Alex, George and Kane are named repeatedly, with reviewers describing each as polite, friendly and genuinely invested in getting the most from a system. New boiler installations, including Viessmann models, radiator changes, hot water tanks and repairs to underfloor heating form the bulk of the work described. Reliability and punctuality are recurring themes: engineers arrive when agreed, keep customers informed before and after the job, and answer questions well beyond the initial installation.

Tidiness matters too, with old parts removed and properties left clean. Several customers highlight the clarity of the quoting process, describing comprehensive estimates that reflect the scope of work fairly. Problems such as boiler breakdowns and leaks are handled swiftly, and the team's patience and willingness to explain issues clearly come up often. A repair to a toilet alongside a boiler installation shows the breadth of practical help offered. The standard of finish, attention to safety and respect shown to homes are mentioned again and again, making the firm's family ethos and long-term support the points customers return to most.

Widdrington Heating Ltd — Customer photo
Widdrington Heating Ltd — Customer photo
Widdrington Heating Ltd — Customer photo

Reviews

Reviews are taken from publicly available sources.

OM
Oliver Morris3 July 2026

Called up with a problem with my underfloor heating on a Thursday afternoon spoke to Rebecca who was very polite and friendly telling me someone could be with me the next day. Callum arrived as was discussed and sorted the problem out with ease. Brilliant service would recommend. 🙂🙂

DG
David Glayzer16 June 2026

The family team are first class, from Rebecca in the office to the survey with Robert and Calum who installed new top of range boiler, nothing was too much trouble clean working took away all old parts, can’t recommend enough and all guaranteed for 12 years which they took care off online plus very reasonable price

PF
Paige Fairweather12 June 2026

I cannot recommend this company highly enough. From the moment I contacted them about my boiler breakdown, their service was exceptional. They responded incredibly quickly, kept me informed throughout, and arranged everything efficiently. The engineer was professional, knowledgeable, and extremely polite. He took the time to explain the issue clearly and had my boiler up and running again much sooner than I expected. Nothing felt like too much trouble, and it was obvious that customer satisfaction is a real priority for this company. Having no heating or hot water can be very stressful, but they made the whole experience as smooth and worry-free as possible. Reliable, friendly, efficient, and genuinely excellent service from start to finish. I wouldn’t hesitate to use them again and would happily recommend them to family and friends. Thank you so much for such a fantastic service!

BH
Barry hills10 June 2026

We highly recommend Widdrington Heating Ltd. Robert came on a bank holiday weekend to view the job and discuss details and 3 days later we had the quote which was very reasonable for the work scope. Alex & Callum arrived promptly on the agreed date and did a top class job of installing our new boiler, hot water tank and radiators. They were very friendly, treated our property with respect, took pride in their work and cleaned up behind themselves. From start to finish the work was carried out with great efficiency and we could not fault this family

SB
Sezgin Bayrak24 March 2026

I had a new Viessmann boiler installed by Widdrington Heating Ltd last year, and I couldn't be happier with the service. From the initial installation to ongoing support, the team has been incredibly professional, polite, and patient. Whenever I have a question or a request regarding my boiler, they are quick to respond and always ready to help. It’s rare to find such a dedicated and reliable local firm. Highly recommended for anyone in Norwich!

BM
Billy mccluskey20 February 2026

Massive shoutout to my guy for fitting my new boiler — absolute top job from start to finish. Turned up on time, talked me through everything clearly, and smashed the install with zero stress. Proper tidy work, no mess left behind, and the heating’s running better than ever. Cheers again mate 💥

KS
Kim Sinfield20 February 2026

❣️Alex & Cane❣️I never thought I’d feel emotionally attached to a boiler, but here we are. From the first phone call to the final installation, the team was professional, punctual, and impressively knowledgeable. The installation was smooth, tidy, and finished right on schedule. No mystery leaks, no strange noises — just reliable, glorious heat. My house went from “50s icebox chic” to “tropical retreat” in a matter of hours. Warm house, warm heart, very happy customer. Highly recommend!

Underfloor heating in Norwich compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Norwich are compared.

RankProviderRatingReviewsOpen Sat.
1Loader Plumbing Heating and Gas★ 5,0274Yes
2Eastern Heat Limited★ 5,068Yes
3LC Installations★ 5,063Yes
4Phoenix Install Plumbing and Heating services Norwich★ 5,051Yes
5Widdrington Heating Ltd (this page)★ 4,964No
Contact
+447541214667www.widdringtonheating.co.uk29 Harwood Rd, Norwich NR1 2NG
Working hours
Monday07:00–17:00
Tuesday07:00–17:00
Wednesday07:00–17:00
Thursday07:00–17:00
Friday07:00–17:00
SaturdayClosed
SundayClosed