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D K Hughes Energy Saving Solutions

D K Hughes Energy Saving Solutions

3.8(41 reviews)See reviews ↓·Manchester

About the company

D K Hughes Energy Saving Solutions is a family company founded in Manchester. It has over 15 years of experience in energy saving and installation. The company is qualified by MCS, Gas Safe and Government Trustmark endorsed. Its assessment and installation team cover the North West.

All work is carried out by its own qualified installation team, with no middle men involved. Services include cavity wall insulation, external wall insulation, internal wall insulation, underfloor insulation, roof insulation, first time central heating, and air source heat pumps.

What customers say

Based on genuine customer reviews

Households seeking insulation and heating improvements around Manchester feature throughout feedback on this provider, and a recurring theme is how quickly work can follow an initial assessment, particularly when arranged outside the grant-funded route. Customers describe punctual attendance and clear communication, with fitters who worked quietly, efficiently and tidily, and the standard of workmanship draws consistent approval. Several accounts mention multiple measures delivered together, including loft insulation, cavity wall treatment, radiator valves, extractor fans and smart heating controls, while air source heat pumps combined with solar panels and a battery also appear.

Aftercare and running efficiency are noted as positives once installations are complete, and the friendliness and professionalism of the staff who attended comes up often. Set against this, complaints cluster around the government-backed schemes the firm administers: customers describe surveyors assuring them that applications would be submitted, followed by silence, difficulty making contact and work that did not proceed. Others report being told funding had been frozen, or that paperwork arrived too late, leaving jobs stalled. The faster turnaround on privately arranged measures stands in contrast to those grant-related experiences.

Insulation Contractor
D K Hughes Energy Saving Solutions — Customer photo

Reviews

Reviews are taken from publicly available sources.

MB
Michelle Bernstein5 February 2026

DK Hughes installed an air source heat pump solar panels with a battery. We've been really impressed with the service, aftercare and it's been really efficient. Would recommend.

OB
Oliver Bernstein6 August 2025

Fantastic experience from start to completion! Communication was first class and attended on time. Insulation installed in the loft. Thank you.

OL
Owen Lambert18 December 2024

After waiting for almost a year to have Octopus energy handle the works provided by a government insulation grant, I contacted DK Hughes and have had a survey and all the works done within 2 weeks! Excellent communication from the company. The staff that came out to install 2 extractor fans, smart TRVs and loft insulation (all for free) were very fast and tidy.

JW
John Woods31 October 2024

If like me, you have elderly parents that are stuck in their ways, then they will be of the mindset you don't get anything for nothing. I contacted D K Hughes to see if they could assist getting some loft insulation for my parents. They booked in a survey, arrived on time and really pleasant. 1 week later they had arranged loft insulation, new smart valves for the radiators, two new extractor fans and a Smart heating control system. All staff arrived when they said they would cleaned up after themselves. I cannot rave more about this company. Brilliant job and all funded through a grant. Your only battle will be convincing your parents.

AW
Anna Walklett24 August 2024

Scammed by this company, had a survey by this company a month ago for an eco 4 grant- even though I qualified they didn’t get back to me, they left a fraudulent form in my loft stating that had carried out the loft insulation. (Which it hadn’t). I’ve called them 4 times and emailed- they say they will get back to me but never do- government should be aware to not engage in contracts with this firm.

AN
April Nardulli21 August 2024

This company assessed my property for an ECO4 grant. Initially they were responsive and helpful and the survey was conducted by a very polite guy. After that I heard nothing from them. After chasing, they told me my application was being put on hold for 3 months due to a freeze in funding. I confirmed with the council that the freeze was only for two weeks. When I called back with this information, the true reason they weren’t proceeding was revealed - the job wasn’t profitable enough for them to do. When I asked why they didn’t just say that to start with, they became rude and snarky saying the person I spoke to ‘would get a smack on the bum’ and was ‘a naughty boy’ (amongst other weird and unpleasant comments). I should have paid attention to other negative reviews on here - steer clear of these guys, they are unprofessional and untrustworthy.

AE
Anwen Evans8 September 2023

D K Hughes Energy Saving Solutions has carried out excellent work on my property, installing cavity wall insulation, a heat pump, solar panels, and radiators. In addition, the company agreed to provide two new valleys to my leaking roof, free of charge, to enable the ECO 4 programme to be undertaken. I cannot praise the company highly enough. The administrative staff have been exemplary, and the work was carried out by polite and tidy workers, who arrived and completed the work in a timely fashion. I would thoroughly recommend this company on every level.

Heat pump installers in Manchester compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Manchester are compared.

RankProviderRatingReviewsOpen Sat.
1A&T Central Heating★ 5,0115Yes
2HeatWave Manchester - Plumbing Heating Gas★ 5,051Yes
3National Heat Source★ 5,022Yes
4Lloyd's Gas and Renewables★ 5,021Yes
5SUPA Heater★ 5,015No
12D K Hughes Energy Saving Solutions (this page)★ 3,841No
Contact
+441617468000dkhughes.co.ukPlatinum Rd, Trafford Park, Stretford, Manchester M41 7LJ
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed