Find My Heat Pump InstallerAdd your business
← Back to Cambridge
Monster Heating & Cooling Ltd

Monster Heating & Cooling Ltd

4.7(226 reviews)See reviews ↓·Cambridge

What customers say

Based on genuine customer reviews

Air conditioning fits, boiler and cylinder replacements, and air source heat pump systems form the bulk of the work described by customers of this Cambridge firm. Several reviewers single out the thoroughness of the process, from the first survey through to the closing system check, with technical decisions and control settings explained in plain terms. Punctuality and quick replies to enquiries come up repeatedly, as does the neatness of the finished installations. Named team members including Dayne, James, Adam, Wayne, Cooper, Colin and Connor are frequently praised for their knowledge, courtesy and patience, with a completing apprentice drawing particular warmth.

Customers also remark on how carefully engineers treated their homes and pets, on servicing costs that seemed fair, and on the reliable tracing and repair of faults such as a lost cold water feed. Some have stayed with the company for years of annual boiler servicing, and the swap of an old combi for a newer unit is described as a clear improvement. Gas boiler and cylinder work, whole system checks and cooling installations all appear in the accounts, with the careful explanation of options before any commitment emerging as the most consistent theme.

Air conditioning contractorBoiler supplierEnvironment renewable natural resourcesGas engineerPlumber
Monster Heating & Cooling Ltd — Customer photo
Monster Heating & Cooling Ltd — Customer photo

Reviews

Reviews are taken from publicly available sources.

JF
James Fraser11 August 2026

Excellent service! I had no cold water supply upstairs in my house, and Adam from Monster came out and quickly identified and fixed the problem. He was very professional, knowledgeable, and efficient throughout. Everything was explained clearly, and my cold water supply was restored without any hassle. Adam even took the extra time to assess other areas of my heating system and walked me through the programming, explaining everything in a clear and easy-to-understand way. He really went above and beyond, which was greatly appreciated! I’m really pleased with the service and would definitely recommend Adam and Monster to anyone looking for a reliable, knowledgeable, and professional plumber in the area.

MY
Maddy Young30 July 2026

I can’t recommend Monster and their team enough. I wanted two aircon units to help battle the frequent heatwaves we seem to get these days, and from the initial consultation with Dayne to the installation- I am beyond happy. A very special thank you to Cooper and Colin who undertook the installation; really lovely guys who treated me, my house (and my dogs!) with respect and great advice. Thank you again!

PA
Penny Absolom30 July 2026

Just had air conditioning fitted by Monster. I would highly recommend this company. They were efficient, friendly and professional. Shout out to Connor, who is completing his apprenticeship with Monster and is an absolute credit to the company. Great job guys, thank you!

IN
Ian Northen20 July 2026

Monster have just installed air conditioning from us and from the very outset have been professional and thorough. From quote to installation, everyone was a pleasure to deal with and the quality of their install is impressive. Highly recommended.

SD
Sharon Dunford8 July 2026

We can highly recommend Monster Heating for a new boiler installation. Helpful pre visit to talk everything through and followed with a very professional and tidy job. Fair price so didn’t feel ripped off. Thank you very much

HM
Howard Marshall31 May 2026

We had our gas boiler and cylinder replaced by Monster in April 2026, along with a whole system check, just after moving into our home. All of the team were professional, friendly and knowledgeable through initial enquiries, booking, installation, and final checks. We were kept up to date and guided on exactly what was going on at all stages. Thank you team, we highly recommend you!

SW
Shawn Wynne21 May 2026

All Monster staff involved with the replacement of our old boiler were sincere & supportive throughout the installation. Feedback & general communication was prompt & informative. Following some less positive experiences with previous traders this restored our faith in decent, friendly service. The new combi itself has been a significant improvement on its predecessor. Total success!

Heat pump installers in Cambridge compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Cambridge are compared.

RankProviderRatingReviewsOpen Sat.
1HEATPRO Heating and plumbing★ 5,067Yes
2C. Watson Heating & Cooling★ 4,951Yes
3Regency Heating and Plumbing Services Ltd★ 4,866Yes
4Eco Installer and Service Ltd★ 4,884No
5Monster Heating & Cooling Ltd (this page)★ 4,7226No
Contact
+441954253999www.monsterhc.co.ukUnit C, 299 High St, Cottenham, Cambridge CB24 8TX
Working hours
Monday08:00–17:00
Tuesday08:00–17:00
Wednesday08:00–17:00
Thursday08:00–17:00
Friday08:00–15:00
SaturdayClosed
SundayClosed