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Northern Heatlink

Northern Heatlink

4.9(90 reviews)See reviews ↓·Leeds

What customers say

Based on genuine customer reviews

Northern Heatlink has earned consistent praise on its Leeds patch for heating and plumbing work that customers describe as reliable and professional from start to finish. Boiler servicing, replacement and installation come up repeatedly, with the original fault diagnosed honestly and the new appliance fitted promptly once approval was given. A further theme is the standard of workmanship: radiators and thermostats fitted cleanly, underfloor heating laid and screeded without fuss, and heat pump systems integrated with existing controls and then explained clearly.

Ian and Simon are named in connection with installation work, while Vicky attracts frequent thanks for her helpful manner on the phone and Chris for his efforts as an engineer. Several accounts note punctuality, tidy working and quick responses to follow-up questions, including when a heat pump installed by another firm affected underfloor heating this company had laid.

Communication before, during and after the job is widely praised, as is the patience shown when answering questions and briefing householders on how to operate new systems. Several accounts also note that jobs were finished efficiently, that the house was left clean, and that the team remained approachable throughout, with the heated floor described as a worthwhile addition. Customers value the honest assessment of whether existing equipment is still economical, and the speed with which replacement work is arranged.

Boiler supplierGas engineerGasfitterHeating equipment supplierSolar energy companySolar panel maintenance service
Northern Heatlink — Customer photo

Reviews

Reviews are taken from publicly available sources.

PO
Paul Ogilvie31 July 2026

Attended to our boiler promptly and provide a through assessment of the system to assess what the issue was. Northern then offered a number of solutions which we really appreciated and no hard sell to push expensive options. Would recommend Northern anytime and wouldn’t hesitate calling again if I needed to. Great service.

KB
Katy B24 July 2026

Excellent job replacing and moving our boiler. Team were professional and friendly, arriving on time and did a great job. Decent price for an excellent job.

EW
Eryl Ward11 June 2026

Another excellent job from Northern Heatlink - Engineer arrived on time, did what needed to be done and completed our annual service which is very competitively priced. Communication wit tis company is always a breeze. You quickly both get through to an actual person who sorts you out and they also send out all confirmations etc by email in record time.

KM
Krishnan MR7 June 2026

I am very pleased to have come in contact with your team. I want to thank you for the boiler installation, changing its location in the garage and setting up our underfloor heating. Since the start of this project, you have very professionally carried out your work without any hassles. Your team quietly come and do the job professionally. More importantly the customer care is great. You have answered my questions promptly and I have nothing but praise for your company. I wish I had known your company earlier. I appreciate your honest advice on different boiler models. I was looking for one particular boiler model (only) but after speaking to yourselves and doing some reading on the matter, I am pleased to have agreed with your suggestion. I pray your organisation and company prosper in the future. Once again thank you for all your time and effort.

MR
Maxwell Roberts12 May 2026

Excellent service. We had a new radiator and new radiator thermostats fitted. The two young men who did the work were a credit to the company: Very polite, professional and the job was clean and quickly done. Northern Healink service our central heating and I would highly recommend them!

EB
Ellen Burroughs6 February 2026

Northern Heatlink have a high standard of customer service- they followed up when an issue with our Heat Pump (not installed by them) affected the heated floor they had laid for us. Communication was good, work was completed quickly and I was really impressed by the staff member who handled their phonecalls- really professional and reassuring attention to detail. We are LOVING our heated floor, such a great investment- have never felt more cosy. Thanks for taking such great care with supporting the issues we were having. Recommend.

AD
Amy Drafz4 February 2026

Northern Heatlink came out to service our boiler and advised us it was no longer economical and would need replacing. The technician completed the report and let the office know, we gave the go ahead to have a new boiler fitted and this was arranged and completed very quickly. Great service throughout, would recommend.

Heat pump installers in Leeds compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 7 businesses in this category in Leeds are compared.

RankProviderRatingReviewsOpen Sat.
1Leeds ECO HEAT★ 5,030Yes
2West Yorkshire Heat Pumps★ 5,023No
3Duo Renewable Heating Ltd★ 5,06Yes
4Heat Source Direct★ 5,02No
5A Tech Installs LTD★ 4,937Yes
6Northern Heatlink (this page)★ 4,990No
Contact
+443333445570www.northernheatlink.co.uk587 Selby Rd, Leeds LS15 8PX
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed