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Gas Angel Heating Services Ltd

Gas Angel Heating Services Ltd

4.8(160 reviews)See reviews ↓·Newcastle upon Tyne

About the company

Gas Angel Heating Services Ltd is a family-run business established in 2007, serving local homeowners and landlords for over 17 years. Based in Newcastle upon Tyne, it covers the North East from two branches in Newcastle and Westerhope. The team comprises Gas Safe boiler engineers and MCS heat pump designers and installers. The company is MCS certified for heat pump installation and is a Which? Trusted Trader.

It offers boiler installation, service, and repair, along with boiler cover plans, interest-free boiler finance, and up to a 12-year warranty on a new boiler. Services also include air source heat pump servicing and installation, landlord gas safety checks and certificates (CP12 / LGSR), gas fire installation, service, and repair, radiator and power flushing, supply and installation of smart and digital thermostats and heating controls, and installation and removal of gas hobs and gas cookers.

What customers say

Based on genuine customer reviews

Boiler replacement, servicing and repair work in Newcastle upon Tyne households is described by customers as dependable and well organised. Speed of response features in several accounts, including one home whose boiler failed shortly before Christmas and was replaced within a day, with the property left clean and tidy afterwards. Punctuality is a recurring theme, with engineers arriving when promised and working efficiently, even when a gas fire front proved awkward to remove. Clear communication runs through many accounts, both before appointments and during visits, and Michelle is named repeatedly for helpful advice and booking support.

David is mentioned often for his professionalism and willingness to explain each step, from guidance on heat pump controls to sorting water pressure problems, with follow-up visits arranged promptly once parts arrived. Reviewers also appreciate advice on radiators and general heating queries, describing staff as friendly, knowledgeable and fair on price. The company handles boiler checks, smart thermostat fitting, hot water repairs and annual servicing, and the consistency of these experiences has led several long-standing customers to return year after year, with Gary singled out for his professional and welcoming manner during an annual boiler service.

Gas engineerPlumber

Reviews

Reviews are taken from publicly available sources.

KD
Kevin Dryden25 March 2026

David came to service our gas boiler he showed me everything he had done even helping me on our Air source heat pump controls nothing was too much trouble very happy with the service Thanks David

SH
suzzanne henderson6 March 2026

Gas engineer was friendly and carried out the jobs - even with a tricky to remove gas fire front. He was on time, effective, pleasant and done the job in good time. thanks

DF
David Friend13 February 2026

Absolutely amazing service from Gas Angel. We lost hot water supply, David gas angel engineer came out shortly after reporting. After inspecting he confirmed it required a new water switch. As it would take two days to order he showed me how I could get hot water until the new switch could be fitted. Today he fitted new switch and its great to be back to constant hot water. Would recommend Gas Angel to everyone.

JG
John Grant11 February 2026

Excellent customer service from a professional company. My elderly mam contacted Gas Angel Heating Services when her gas fire developed a fault and stopped working. David visited the next day and diagnosed the fault. The fire required a spare part that was difficult to source but they managed to source it and keep my mam informed throughout. David then came on time (via a customer tracking service which was so helpful to my mam as she had a hearing impediment) and repaired the fire much to the delight of my dear mam at a reasonable price. I highly recommended this company for anyone who is looking for professional service. Thank you David and co for your excellent customer service.

MB
Marija Brincat16 January 2026

Terrible service. Their price was good; I’ll give them that, but service was terrible. The guy who came to set up our Hive, left us without hot water… in December. When we called, he was like oh I can’t come back now- I’m off to see another client. We ended up getting our plumber to fix our hot water. Additionally, we discovered that two of our radiators were staying on all the time doing exactly the opposite of what the Hive system is meant to do. We needed to bring in a different gas/radiator guy to resolve this issue, as the guy who’d come here made it clear he wasn’t interested. It was then that we discovered that the valve bodies on these two radiators weren’t compatible. Only the guy from Gas Angel simply jammed on the Hive TRVs and left like it was job done. Can safely say I won’t be using them again.

JM
Julie Mckeown12 January 2026

I needed a boiler check and I can say from the start of contact Michelle couldn’t have been more helpful, giving advice and booking timely appt. The engineer arrived and was excellent, loads of advice and help at a great price,

CF
Christina Fordham31 December 2025

What a fabulous service from Gas Angel when having to replace my old boiler. This broke down just before Christmas so was a complete nightmare. After assessing what repairs needed to be done, we agreed that it was time to be replaced. Busy time of year of course but Gas Angel did their very best to get a new boiler in so the house would be warm with piping hot water over the Christmas. Completed in a day and the house was left clean and tidy. I thank the whole team for making this possible.

Heat pump installers in Newcastle upon Tyne compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 10 businesses in this category in Newcastle upon Tyne are compared.

RankProviderRatingReviewsOpen Sat.
1Phoenix Gas and Heating – Boiler Experts★ 5,098Yes
2Gas Solutions★ 5,059Yes
3Heat North Gas and Heating Ltd★ 5,040Yes
4Geowarmth★ 4,923No
5Newcastle Heating and Plumbing - Cowgate★ 4,8231Yes
6Gas Angel Heating Services Ltd (this page)★ 4,8160Yes
Contact
+441912893464www.gasangelheating.co.uk25 Chapel Grange, Newcastle upon Tyne NE5 5NF
Working hours
Monday00:00–24:00
Tuesday00:00–24:00
Wednesday00:00–24:00
Thursday00:00–24:00
Friday00:00–24:00
Saturday00:00–24:00
Sunday00:00–24:00