Newcastle Heating and Plumbing - Cowgate supplies boiler spare parts, including reconditioned and repaired components, to customers across the country, alongside on-site servicing in Newcastle, with Martin named for a thorough, clearly explained boiler service. Reviewers repeatedly praise fast dispatch and next-day delivery of hard-to-find parts at a fraction of manufacturer prices, a WhatsApp repair-tracking service, and one detailed account of a control PCB repaired and returned within 48 hours, complete with visibly replaced components. Customers describe prompt refunds when a reconditioned part did not resolve the fault, and helpful advice when identifying the correct part for a boiler. As a boiler parts supplier and heating engineer in Newcastle upon Tyne, Newcastle Heating and Plumbing - Cowgate holds a 4.8-star average from 231 Google reviews.
Reviews
4.8 / 5 · 231 totalJust can't be beaten for price and service ! They've got parts for boilers that no one else has, great to keep your older boilers going for customers on a budget!!!!
Excellent first class service, had the part I needed and dispatched the same day, backed up by a WhatsApp video call when I got stuck. Not many firms would do that.
Great prices and availability. Next day delivery. Keep up the good work.
Just had Martin here this morning to service the boiler excellent attention to detail Explained everything very clearly to what he was doing/done Excellent service was on time and a very pleasant customer service manor He is a good lad Thank you Martin
I highly recommend this store. They provide a professional approach to customer service, excellent assistance in selecting the right parts, and very fast shipping. I am truly satisfied with my experience and would gladly recommend this store to others. Thank you for all your help and support.
Very efficient service when purchasing a reconditioned boiler part. Unfortunately, didn’t work out, but a refund was quickly received. Would have no hesitation of using the company again.
Amazing service and pricing. Manufacturer prices are eyewatering so it's incredible that this company can refurbish parts and sell them at a fraction of the price manufacturer's demand. My only request is please please please stop using royal mail. They are a nightmare. They just send messages for days on end saying they attempted delivery when they haven't done anything of the sort.